• RMA Does Not Have Sales Order Attached To It

    Hello, I am using Sage 100. I received an RMA about month ago and the Sales Order I thought was attached to it was either deleted or used by someone else. I wrote the SO # that was created in the "Generate Transactions" screen when initially receiving…
  • Editing Received RMAs

    Hi Everyone! I forgot to zero out unit price for a received RMA that already has a created batch in the invoice data entry (already posted the RMA Receipts Entry). Is there a way to edit or correct? I would greatly appreciate any help!
  • How do you create an RMA when a customer is on Credit Hold

    We have the LM-Role Maintenance - Module Option - AR - uncheck the Allow Credit Limit Override so that the users cannot override a credit hold. This has also effected our RMA users. When they try to process an RMA for a customer that is on Credit…
  • Allowing Customers to Field Scrap

    What is the most efficient way you have found to process a field scrap? There are instances when it is not cost effective to have a customer return a damaged item so we allow them to keep the item (field scrap it). Right now we create an RMA to issue…