Sage 100

We have numerous SKUs with a reorder point of 0 and most are treated as special order product. We often find that special ordered material arrives from the vendor only to find out the customer cancelled, the SO was deleted and no way to look back at transaction…

With raw materials and shortages we have found that we are shipping more shipments leaving a backorder in our system than ever before. Historically, shipping would go in and print a new ticket with the backorder and keep it until it could be filled. Our…

We have a process synchronization from our online store into Sage using the SData API. We had a glitch that caused a large number of empty Sales Order batches to be created. There are no invoices on these batches, so I was wondering if there was a way…

I use VI to regularly import sales orders. In this case, I would like to reference an existing master order, as the only data that needs to change per order is the header comment. As I have several master orders to reference, it would be nice to populate…

We are having an issue where line items are being deleted from active sales orders either manually or via our pick/allocation process. We can see these deleted line items in Sales Order History, but is there a table with history as to when/who deleted…

Hello, We have recently had many complaints about Sales Order Entry freezing when users click accept after creating a sales order. We plan on restarting the servers this weekend but I am not confident that this will resolve the issue. I have searched…

We have many sample orders that go out at no cost. Is it best to have one master account, then add shipping locations for each order? What is the best practice for keeping an inventory of those items?

I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…