• Two separate errors: Sales Order Batch Authorization (oScript.UIObj error, and 'Referenced statement invalid')

    Hello, We have been having issues with Sales Order Batch Authorization. Nothing errors out until the final step where accounting actually tries to process the credit cards .Here is the first, which I'm unfamiliar with: The second one, I have…
  • CR Entry not matching Customer Inquiry 'Invoices'

    Hello, We have an issue where we are trying to adjust an invoice balance. We are trying to set the balance due to 'x', but the adjustments keep showing up as 0 under customer inquiry (picture below). The amount is adjusted correctly in the Cash Receipts…
  • Misc item charges not being billed?

    Hello, We have a miscellaneous charge we add to certain customers sales order. I was just informed that although these are showing up on the Sales Order, the customer is not being billed for this. How would I go about ensuring that this miscellaneous…
  • Cash Receipts Journal: Full amount is posted in General Ledger, but not to accounts?

    Hello, We had a strange event occur a few days ago. For one of our batches, the Cash Receipts Journal processed all of our checks except for the last 4 in the batch. However, the full batch was posted to the General Ledger, and the full amount shows…
  • "The integrate to bank rec is required" error.

    I am currently doing Period End processing for my company, and have successfully completed it for our active company. However, we have an old company we still do maintenance on in SAGE, and while I was trying to change the Fiscal Period in GL I receive…