• automate - 300+ customers need to be autopay a few days after the invoices go out.

    I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…
  • AR Invoice Adjustment not reflected in GL

    Hello, I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • MapQuest Outage Update. Fix ETA?

    It seems that the Compass Icon (=MapQuest lookup) in the Accounts Receivable Customer Maintenance/Inquiry has not been working for at least two months. (Error: "Sorry, we are having trouble with that URL"... KB # 110829) Has anyone else have this experience…
  • Credit memos and open invoices in SO module

    I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…