Sage 100

What is the purpose of the Invoice History button (up in MORE) ?? and why is it .. We had Customer A .. and we were trying to find out information as to how some invoices were paid. Normally I click on the binoculars, and click the box that states…

I have 1 customer but they have 2 accounts with us. One account shows a positive amount of $650 while the other is -$650. How do I journalize these to cancel each one out and take off my A/R aging?

How do I reverse an already posted invoice to a customer in Sage100? I believe I have to issue a credit memo but cannot seem to figure out how this is done.

We handle all invoicing through the SO module. I recently generated a credit memo through the RMA module. However, the credit memo should not have been created. I know I can do a debit memo to offset but I also know that that invoices and credit memos…

We run a repetitive invoice which includes credit card information. When we run the sales journal we uncheck Perform Credit Card Processing. The sales journal errors out and indicates that an unauthorized credit card transaction was found. Any thoughts…

The contractor needs to charge the client sales tax but there is a percent for materials and a different percent for labor. I can create two different Tax Districts, but you can only choose one Tax District for an AR invoice and in addition to that, there…

I have one customer with an open balance and another balance with the offsetting credit balance. Is it possible to do a cash receipt and apply the two customer balances together so that both customers balances zero out like you can in SAP? This is a really…

When I enter in a Bad Debt write-off using the Cash Receipts Entry, The commission on that invoice (paid on paid) is recognized on the salesperson's commission report. How can I write off an open invoice without the commission being recognized?

Is there a report that will provide a list of all customers on credit hold?

How do I process a return in Accounts Receivable?

Hello all, A customer overpaid on a check for three invoices. They want to short pay a future invoice due to this. How can we create a credit to apply to a future short paid invoice? Thanks! D.

The current calculation for the credit limit exceeded calculation includes open invoices, open sales orders, and closed sales orders. How do I change it to not included closed sales orders?

I'm a new user of Sage 100 ERP 2013 (v 5.00.8.0) and am trying to post cash receipts. I have a client using three checks to pay one invoice. I entered the first check fine, but when I try to enter the second check and apply it to the same invoice it says…

1. What do I do if a customer short pays freight? 2. How do I write off the amount not paid? 3. Do I need to associate something with a GL account? Thanks!

I am incurring an error when trying to post a credit card to a sales order - File "memory" not found. Anyone know what this is about and how to resolve it? Sage MAS 90 4.50.2.0

Can a single customer have a different bill to address based on the shipping location code. Example: A new customer has a contract-master sales order that it wants two of its plant to be able to pull off of….one in AZ on in MN…each plant has a different…

Sage 100 2014 in a modest distribution operation. Some customers require to pay invoices through Paypal and Amazon. We used to be able to "fake" this by setting it up as a PayPal 'credit card" and then use an expired credit card number to input for that…

I know there is the AR => AP function for this, but not an AP => AR. We have clients that are both Vendors and Customers. Lets say as a Vendor, we need to pay Invoice 0001 totaling $100 to them. Lets say they are also a Customer and they need to…

AR Aging matches the Trial Balance but the GL is off. What is the fastest way to find it? AP - same thing. Thanks for your help, Tracy