• How to record a wire transfer in AR

    How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
  • Reverse a Prepayment

    A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Credit memos and open invoices in SO module

    I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…
  • Can I apply customer balances to each other?

    I have one customer with an open balance and another balance with the offsetting credit balance. Is it possible to do a cash receipt and apply the two customer balances together so that both customers balances zero out like you can in SAP? This is a really…
  • Salesperson Commission Report recognizing Bad Debt Writeoffs

    When I enter in a Bad Debt write-off using the Cash Receipts Entry, The commission on that invoice (paid on paid) is recognized on the salesperson's commission report. How can I write off an open invoice without the commission being recognized?
  • How to apply multiple checks to one AR invoice in same deposit?

    I'm a new user of Sage 100 ERP 2013 (v 5.00.8.0) and am trying to post cash receipts. I have a client using three checks to pay one invoice. I entered the first check fine, but when I try to enter the second check and apply it to the same invoice it says…
  • Customer short paid freight

    1. What do I do if a customer short pays freight? 2. How do I write off the amount not paid? 3. Do I need to associate something with a GL account? Thanks!