• AR AND CREDITS

    Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…
  • Sales Order - Deposit Payment Type

    Hi, For one of our customers, we enter a sales order with the Deposit Payment Type of Pre-paid, but is there a way to see what GL account it is going to? I am trying to track from a previous order, and under the totals Tab that is where it mentions…
  • AR Pre-payment

    Hi. Okay..... A prepayment was applied to the wromg customer in Sage and has been reconciled since December 2021. I was told to issue a debit memo for the amount that was misapplied. My big question is.... is it possible to apply prepayments to…
  • Making and AR deposit ...from where is coming the PP? What am I doing wrong?

    I go to cash receipts entry and I double click. I created a new batch I click accept, then I created a new deposit number I type the total deposit amount and click accept, then I look for the customer number hit tab then I type check# then I type the…
  • Refund AR via wire

    We have a customer in the UK that returned parts on different invoices. We already applied their wire and the invoices have a zero balance. I wired the refund to them, but I don't know how to book the entry. I need to offset cash. The parts were not…
  • AR Customer is issuing joint check to our AP Sub/Suppliers - Can someone please help?

    FormerMember
    FormerMember
    Working with a contractor(AR) that is issuing joint checks to our Sub/Suppliers (AP). Have entered inventory through the PO module (Ordered, Received, and Invoiced), and now has flowed into AP. Have entered Revenue Receivable through the JC module…
  • Pre-payment

    The company I work for has gone through 5 accountants in the last year and a half. Needless to say, certain things have gotten a bit frustrating. The girl I replaced was the queen of pre-payments. Our business should never have any pre-payments (and if…