Sage 100

Good Morning, So have a bit of an issue that we're trying to solve and not 100% sure on the best way to go about this. We recently transitioned into Sage Intacct on Dec 1st and everything has been going great, however, our CFO now does not like the…

Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…

I accidentally merged two AR customers. Is there a way to fix that? If I created a second company code and entered all the information, how would I get the relevant invoices over to the new company code that they belong to? Hope you can help. Thanks…

I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…

I am having a hard time reconciling the "Total Sales Tax" field to the "Sales Tax Collected" field on the "Accounts Receivable Sales Tax Report." Any idea how these calculations differ? 'Total Sales Tax" appears to reflect what is on the invoice (per…

Is there a way to differentiate between INTERNAL and EXTERNAL comments when entering a Sales Order? We have some comments that are needed for our shop and shipping employees to appear on the Picking List and some comments that are for the customer and…

Can a single customer have a different bill to address based on the shipping location code. Example: A new customer has a contract-master sales order that it wants two of its plant to be able to pull off of….one in AZ on in MN…each plant has a different…

AR Aging matches the Trial Balance but the GL is off. What is the fastest way to find it? AP - same thing. Thanks for your help, Tracy