• Electronic W2s - employee fumbled their password too many times and got locked out

    First time I've had any clients use the electronic W2s. Apparently the employee got a message to talk to their employer to unlock the account. I've hunted in the knowledgebase and the Aatrix website and can find nothing about unlocking an account…
  • Tip for printing your ACA forms - make sure you have a 2016 EmployER record.

    Make sure that you have gone into ACA | ACA EmployER maintenance and created a 2016 record. So far every one of my clients had a 2015 record but not 2016 so now I'm heading them off at the pass by having them check this. If you do not, E-filing and…
  • 1095-C must be printed in landscape

    Filed my 1094 and 1095 for the ACA in February 2016. I just received a notice from the IRS that the 1095-C must be printed and sent in a landscape format not portrait. The record copy prints in this format but the final does not. I can see no way to…
  • ACA aggregate companies

    In the ACA module, employer maintenance menu, does anyone know where the aggregate group info ends up? We have a main co and 2 members of the aggregate group. I checked the box and entered the info of the other 2 companies but no one seems to know where…
  • 1094-C, etc. forms print as being expired?

    I have clients that are really on top of things and want to get this out of their hair. Displayed on the screen the forms look ok, but when printed they say they are expired - do not file? Automatic update has been done. I'm assuming these will be…
  • Reprint 1 W2

    Sage 2013 Standard. Had a W2 Edit for a SS# that was wrong. I went into W2 history, edited the number and wanted to print just the one W2 again and ended up having to print all the W2's again. Is there a way to only print one select W2?