• Payroll Calculating NEGATIVE SIT Withheld - v2024.0.0

    Client is reporting three employees had NEGATIVE SIT (-$500) calculated during a recent payroll processing. IA recently released a new W-4 form. Accounting required all employees to update their exemptions using the form. These three employees had LARGE…
  • employee year to date wages

    We reversed an employees check but now their year to date amounts are incorrect. how do we correct those?
  • If you're using time tacking for job cost purposes only do they still need purchase more employees?

    Client has 50 employees total, they only want to use time tracking for job cost purposes. Payroll is run through a 3rd party. Can they just purchase up to 10 employees payroll? Payroll isn't going to be processed at all in Sage.
  • 2023 W-2

    I have a client running SAGE 100 2023 and Payroll 2.24. They cannot run the employee W-2 forms. I do not know if this is a SAGE or AATRIX issue.
  • WA State PFML

    This tax is paid on WA hours worked by WA employees. I cannot get it to calculate that way. It calculates on all hours worked. Even the hours worked in Oregon, which do not have to be included. How do I set this up? After many hours with support, the…
  • Part of Direct Deposit Returned

    Hello, We have an employee who disperses their direct deposit into several accounts. On this last payroll, one of their banks sent back their part of the direct deposit. Can I reverse a direct deposit partially, recouping the funds in Sage from this…
  • Worker's Comp - Date field

    There is an Effective Date for Worker's Comp but no Ending Date. So, the Effective Date really does you no good, because if you have the rates for this year, then add a second line for the NEW rates effective today, when you calculate WC, it doubles…