• Aatrix Viewer error "Error Initialzing"

    2021.2 upgrade from 2017. No one on any workstation NOR the server can run an Aatrix form. (Any form). I have uninstalled, reinstalled, installed for the first time where no one had ever accessed payroll before, manually updated from Aatrix's website…
  • Processing payroll in future year

    I have a client that will need to process payroll in 2021 before they close 2020. I've tested this in PR 2.20.2.0 and it allows me to post the payroll but the Aatrix W2 for 2021 says there is no data. The 2020 W2 is correct as are the reports that I verified…
  • Certified Payroll Report via Aatrix

    I have a client that is using the Certified Payroll Reporting in new payroll - 2.20.1. When they get to the report in Aatrix, there is no employee information or Job Information. Also, it looks like you can get to previously filed reports, but there is…