Welcome to the Sage 100 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
We just updated one of our showrooms to Windows 10.
Complaints of slow search and print functionality.
Are there any common fixes that we might try?
We are about to move this store from local Sage installation to a Terminal Server environment…
This is an old (yes very old) installation of MAS 200. The server is running on a Windows 2000 SP4 system. We have head office using MAS locally and 5 branch offices connecting via VPN connections.
We have one branch office where all users report that…
Having a weird issue with Sage 100 2017 Advanced workstation.
We tell our users to reboot their PCs at the end of the day.
If they do, when they log into Sage in the morning, their Sage 100 workstation, any modules they have open, will force close…
Using 2019 Premium Product Update 2. Can't seem to find a pattern, but sometimes when drilling down to a historical invoice from Customer Maintenance, it takes a considerable amount of time for the historical invoice to appear. I've replicated the issue…
We have many customers that require we treat their various ship tos as bill to's. So, despite the customer locations having a common owner, the billing and account maintenance of each location must be treated as it's own entity. Since MAS90 (sage 100c…
When I open sales order entry it may take up to 20 seconds to open the module. I don't know what's causing the system to run slow. My environment has two MS Server 2019 instances in VMware one for SQL the other for the sage application. I don't see any…
Have a situation where internet access is null to extremely limited. Can Sage 100c function without the internet if it's an on premise install? I see that 100c may require internet for licensing but can't find anything else on the topic.
Since upgrading to 2019 (Advanced), I have been noticing intermittent situations where printing will pause for about a minute and then come back. It gives the impression that the program has locked up but does eventually return. Then I have a client recently…
We are using Sage 100 on Server 2016 domain environment.
We configured Remote Desktop Services and RemoteApp on server and successfully published Sage.
Everything was done according to this instruction.
https://support.na.sage.com/selfservice/viewContent…
It's been about a month now that my customer is getting a "Sage 100 ERP (Not Responding)" problem. Which was running on a Windows 2008 R2 server with Sage 100 ERP Version 2014. The only fix would be to restart the server and it would work for a few minutes…
Hello,
We have been trying to troubleshoot our slow performance with SAGE 100 PREMIUM 2018 and are running out of options. I have read all the articles here and on the knowledge-base, and nothing seems to be improving our performance. My last inquiry…
Is anyone able to create a Sage 100 app volume to use in VDI environment?
I am running into intermittent 'Unknown Hard error' and 'record acn't be found in sy_workstation'
Thanks!
We changed a year ago or so from a single warehouse to two warehouses, gradually moving things from our initial default warehouse into two others. The default warehouse was then changed to one of the new ones, with the initial warehouse set to restricted…
I check the SY_System file as described in the link below, but this doesn't seem to be the issue in our case.
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=30439&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId…
Hi All,
One of our users has been having an issue with SAGE displaying the system date incorrectly. Sometimes it will show the previous day's date, sometimes it shows the correct (today's) date, and sometimes it displays a date more than one day in…
Hello everyone, I'm the IT admin for a small company that uses Sage 100 2017 Advanced. We upgraded to a new server in October and installed the new release on the server and workstations. I'm not very familiar with Sage itself, so pardon me if my question…
I have a user that is continually getting this error on Windows 10 running SAGE 2016 standard.
The statement value and class/method varies, but is always consistently something like this:
I have rebuilt the user's profile, set the executable…
Hello,
We are planning to upgrade to SAGE 2018.X, So I was wondering that is there any video available with new features and changes? If so can you please share that link with me?
Thank you.
I have a customer with 2 remote locations using Sage 2018 sp3 Advanced.
All users at one of the remote locations connect to the terminal server and run fine.
A single user from the second location (they only have 1 user) always gets a prompt from…
We have Sage 100 installed on a remote desktop server. It's been working for a couple of months, now every 2 or 3 days, the Sage 100 client stops working and I get one of two errors. It says either "No valid servers found" or "Sage 100 ERP is not set…
Sage 100 2017.
Ran migration - it hung up, so i force quit.
Trying to run parallel migration again, and it's getting a "This task is in use".
How do I fix this?
Thanks in advance for any help.
I have had users complaining that Sage 100 takes a long time to send emails. We use our own sendmail server as an email server. Upon investigating the logs on the server I noticed some strange behaviour from Sage 100. According to my logs it opens an…
We recently upgraded our Sage 100 ERP application to version 2017 and noticed random hangs (Not responding) when starting a Sage task. This also causes explorer to hang until the task is closed, or the entire application is restarted. Upon further investigation…
This started today around 1pm. We are running Sage100 Premium. One of my users received an error while printing that the handle was invalid, then the application server stopped (we are using the application server and NOT the service). Started it again…