• Business Insights not working on one workstation

    We have Sage 100 2016 running on a small network. The server and all the workstations except one show the Business Insights toolbar and side panel when logged into Sage. The one workstation with a problem stopped showing it a few days ago. I tried reinstalling…
  • MAS200 Version 4.40 Export to Excel in Vendor Inquiry (and others) grayed out or unavailable

    We are running an old version of MAS200, version 4.40. I had to upgrade my laptop due to it's untimely death. I am currently on Windows 10, Office 2019 (32-bit). For some reason, the Export to Excel button that was available on my old laptop is "grayed…
  • MAS90 V 4.12c on Windows 10

    Hi, We're running MAS90 v4.12c. The database is on a Server 2008 R2 64 bit system. but nobody logs directly into the server. Workstations are Windows 7 Pro both 32 and 64 bit systems. Everything has been working for quite some time now. Is it…
  • Slow Sage 100 2019 workstation setup

    I am upgrading a client from Sage 100 2017 to Sage 100 2019. Workstations are Windows 10 Pro with 8 GB of RAM. The workstation setup has taken 25 - 30 minutes for each computer. One of them took almost two hours. The prerequisites install without issue…
  • Printer not activated

    After a major Windows 10 upgrade our paperless office stopped working. We received the following error message: “Printer not activated, error code -30”. I made sure the paths was correct but we still get this message. Sage 100c Standard 2018 (Version…
  • Input/Output error SY_SERVICE.PVC on Windows 10 Pro x64

    I have a user that is continually getting this error on Windows 10 running SAGE 2016 standard. The statement value and class/method varies, but is always consistently something like this: I have rebuilt the user's profile, set the executable…
  • Upgrade to Windows 10 and Office 2016 Resulting in Error Message

    We're using Sage 100 2015 Standard, and we're attempting to upgrade from Windows 7 and Office 2010 to Windows 10 (version 1803 specifically) and Office 2016 but testing is revealing an issue in which if Sage 100 has been left open and inactive for a period…
  • SLOW Printing

    We have a client on Sage 100 Standard 5.3 Update 1; the upgrade was done back in April 2016. Beginning at the end of last week, on two of their Windows 10 workstations it takes about a minute and a half to Quick Print a Sales Order. On the rest of their…
  • SAGE 100 2015 PU1 crashes on Windows 10 Pro - Need help

    We are beginning to implement Windows 10 Pro in our company, but we are having issues with SAGE 100 2015 PU1. It crashes randomly. Every time we get a input/output error with SY_SESSION.PVC. Followed by a ProvideX: File locking - Unlock region failure…
  • MAS 200 v4.50.3 installed on Widows 10 - "Wrong version of Crystal Reports installed"

    User says that reports were printing normally on this workstation until today when this error occurred and now cannot print or preview any reports. Has uninstalled and reinstalled MAS client (Autorun - run as administrator) but still gets the error message…