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  • Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…

  • Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…

  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…

  • No A/P Month End Reports Found

    We're running the A/P month end process for the first time. However, there are no period end reports listed in the Period End Report Selection. These are the reports I expect to see listed How do I get the A/P period end reports to list in the…

  • Explore View not working with Standard Desktop

    Anyone know why (General Ledger ) Explore view will work with classic desktop and not in standard desktop? We are running Sage 100 2017.

  • Attempting to print checks pulls up a different user's report?

    We have an employee who was trying to print his check report (Invoice Payment Selections), and after selecting the customer and the corresponding invoices, he selected proceed, and then went to print. However, when the preview popped up, an unrelated…

  • Crystal Reports not the same version for Sage 100 and HRMS

    Sage HRMS uses Crystal Reports 2011, which is the latest version of HRMS from Sage. Sage 100 2018 uses Crystal Reports 2016. How can I get the crystal reports to work when both Sage products are installed on the same computer?

  • How to you link the SY_RoleSecurity table to the SY_Tasks table

    I need to link these 2 tables in order to see a report of user roles and related tasks. But there doesn't seem to be a clear link. The SY_RoleSecurity table has key field called TaskKey which ha values of 9 characters, whereas the SY_Tasks table has a…

  • Search customer record based on given customer name

    Hello all, I would like to search customer record based on given customer name. Given below is my code it says" The XXX is invalid". Can anyone help me? int TaskID = (int)oSS.GetType().InvokeMember("nLookupTask", BindingFlags.InvokeMethod, null…

  • Printing Reports taking abnormally long time since switching to workstations from Terminal Server.

    Since moving my client from a Server 2008 Terminal Server to individual workstations, printing reports of any kind are now taking over 5-10 mins to print 5 pages. This includes just running print preview. I'm currently running Mas 100 ERP version 5…

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