• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • Sage 100 2022 Premium Crystal Reports Database Login Failed. Unable to connect: Incorrect log on parameters

    Hello I'm upgrading from 2018 Advance to 2022 Premium. When on the server we can run canned reports within Sage 2022 without error. When we try and run reports from a client 2022 workstation we get "The database login failed. Error in File GL_ChartofAccountxxx…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Sage 100 PM WT Traveler Crystal Report - Steps Repeat

    Hi, Hoping someone knows how to get the details sections of a crystal report to not repeat the same values as I can not have step instructions and signoff information repeat I moved things around in the PM WT Traveler report that came with the install…
  • Sage 2021 PU2, PR 2.21.3 Upgrade - Have to re-add Payroll Custom Reports with PII Wrk table from 2018/2019?

    Howdy - I have had 3 separate upgrades where the client is upgrading from 2018/2019 with fairly recent Payroll updates (2.21.1 and greater) to Sage 2021 PU2 with PR 2.21.3, and after data conversion, if they have any Payroll custom reports from the previous…
  • Can't find fields needed to recreate a PR report.

    I have a report from v2017 that utilizes the table PR4_EmployeeEarningDeduction. The documentation says that in v2019 the equivalent table name is PR_EmployeeDeduction. The problem is that the new table doesn't seem to include earning information, and…
  • Sage FAS upgrade affects Sage 100 2016?

    FormerMember
    FormerMember
    We recently upgrade Sage fixed Assets from 2016.1 to 2019.1, today a users reported issues generating reports from Sage 100 2016, that's all the relevant changes that we have made recently. May Sage could be affected because of this?
  • SQL Table for batch history? AKA Batches not located in GL_CompanyActiveBatch?

    Hello, I am creating a report for our accounting department which shows all A/P batches that either remain open, or were created today. I have the first part, where I can pull up all active batches through GL_CompanyActiveBatch. However, I am having…
  • How do you join a Work Order to the Sales Order Line Item for which it was created in Crystal Reports?

    Trying to write a report that shows Sales Order line items and any Work Orders that have been created for them. I thought I had it when I joined these tables: SO_SalesOrderDetail to WO1_WorkOrderMaster on SO.SalesOrderNo = WO.MakeForOrderNumber and…
  • Crystal Reports not the same version for Sage 100 and HRMS

    Sage HRMS uses Crystal Reports 2011, which is the latest version of HRMS from Sage. Sage 100 2018 uses Crystal Reports 2016. How can I get the crystal reports to work when both Sage products are installed on the same computer?
  • Crystal Reports 2016

    With Sage 100 2018, Crystal Reports Designer 2016 is now included. Sage warns us to uninstall all existing Crystal Reports Designer versions prior to installing CR 2016. This is the warning from a KB article: Caution : Avoid using incompatible versions…
  • Crystal 2011 Export Error to tab-separated text file

    Crystal Reports 2011 Export Error - Sage 100 Advanced V2016 PU5. Running custom Indented Bill of Material Report with subreports, and then exporting to tab-separated text (.ttx) file. This works fine on Windows 7 and Windows 8.1 workstations. New Windows…
  • I've seen several posts about the 1000 limit for dynamic parameters in Crystal Reports

    We run on a Citrix environment do I need to make the registry change on every users computer or just the Citrix servers? We're running Cyrstal Reports 2013 with Sage 100 in a Citrix environment. The users are logged into any one of 4 servers that connect…
  • Sage 100 Premium - Connection to Crystal Reports

    We run just the Financials in our SQL version of Sage 100. Recently, none of my canned reports will run. The error: "The database login failed. Logon failed. Details [Database Vendor Code: 6]...Unable to connect: incorrect log on parameters..." This…
  • Error when printing AP Check after upgrading to 2016 from 2013

    When upgrading from 2013 to 2016 the AP Check form opens fine in Crystal Reports and you can verify the database without any error. When trying to print the AP Check in Sage 2016 I get the following error
  • Amyuni driver and all other crystal report print issue

    Sage 2016 install and associated amyuni driver causes other crystal reports from another 3rd party to print mashed into the left margin. Does not matter which printer is default, toshiba, star and hp all happen. Uninstall 2016 all is right. Is there a…
  • Printing Reports taking abnormally long time since switching to workstations from Terminal Server.

    Since moving my client from a Server 2008 Terminal Server to individual workstations, printing reports of any kind are now taking over 5-10 mins to print 5 pages. This includes just running print preview. I'm currently running Mas 100 ERP version 5…
  • MAS 200 v4.50.3 installed on Widows 10 - "Wrong version of Crystal Reports installed"

    User says that reports were printing normally on this workstation until today when this error occurred and now cannot print or preview any reports. Has uninstalled and reinstalled MAS client (Autorun - run as administrator) but still gets the error message…
  • Database login failed...issue with system.data.dll

    We are utilizing Sage ERP 100 premium 5.10.40. I have one workstation that keeps getting the following error any time they try to print or run a report: "The database login failed. Could not load file or assembly 'System.data.dll' or one of its dependencies…