• Sales Tax is blown away when processing orders in Shipping Data Entry using the Quick Ship button when using a non-Avatax Tax Schedule.

    Is anyone else having any issues with this? It appears to be a conflict between Avatax and Starship. System is Sage 100c Premium 2018 (Version 6.00.3.0); , Avatax Config shows "Sage 100, 6.00.3.0 || 2.0 DSD", StarShip Client is 18.0.3. Some funny…
  • Sales Order Entry Freezes when clicking accept.

    Hello, We have recently had many complaints about Sales Order Entry freezing when users click accept after creating a sales order. We plan on restarting the servers this weekend but I am not confident that this will resolve the issue. I have searched…
  • Trial Balance Report "Hangs" for a specific customer selected?

    Hello, We are having an issue with the AR trial balance report. If we run this report without specifying a customer, and leave the Customer Number field set to All, the report runs fine. However, we have a specific customer we want to run this report…
  • Error 15: OS System command failed

    Hello, We are encountering the following error during cash journal printing. This happens on almost any cash receipt journal we try to print, I have only had one successfully go through. Help would be very much appreciated as I have no idea where to…