• How can I add 'applies to invoice #' in Crystal Reports for customer credits?

    We had our system put in about a month ago(Sage 100 2021). When I go to make a customer credit in the Sales Order module, I can apply it to a specific invoice. But once I go to send the customer the credit, nowhere on the form is there a 'applies to invoice…
  • Can I use the RMA Module to issue credit against an Invoice without affecting inventory?

    We routinely issue credits for a percentage of unit price to customers who bought product but were not satisfied. The product is not returned we are simply refunding them x% of purchase price. We are evaluating the RMA module and want to use it for all…
  • Set FreightAmt on Pre-Write in a Credit Memo from RMA turns the CM into positive

    Sage 2013 (5.0) MAS 100 Premium with SQL PU4 Summary: Setting FreightAmt on Pre-Write in a Credit Memo generated by RMA results in Credit Memo amounts turning into positive amount – including NontaxableAmt, TaxableAmt, SalesTaxAmt, DiscountAmt, etc…