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  • Error 503 Service Unavailable when trying to login to KnowledgeSync v10 Portal

    Client reports the following: "I have been in the middle of writing a report and was kicked out 4 times by saying the portal has timed out. Now I get this error when I try to log in. " Error is: "KnowledgeSync Alert <!DOCTYPE HTML PUBLIC "-//W3C//DTD…

  • KS-UTIL? Anyone know what this is?

    Quite sure this is related to Knowledgesync, but I don't know specifically what it is or how it fired up. Client called this morning and indicated that they were not getting alerts delivered. Upon inspection of the server, I could not get any of the…

  • Please help! KnowledgeSync Linked Queries getting only one row back

    oy vey, I thought I knew this sort of software well but I was clearly wrong.... I'm using 2 queries in an event like below. First Query - gets a list of new orders that contains CustomerNo and the email address of the user who created the orders…

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