• Workstation "locked" while SI reports run

    A client has 84 companies in their Sage 100 Standard system, which was recently upgraded from v4.50 to v2016. The upgrade was installed on a new Server 2012 and workstations are new Windows 10 units, all exceeding current SPM specs. In Sage Intelligence…
  • Cost of Goods Report

    I am running a COGS report for the week ending 4/15/16; however, not all of my invoices are coming up. I verified that one particular invoice in question was correctly posted in that time period, and the items are allocated to the correct GL accounts…
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…
  • Sage Intelligence templates corrupting when resaving

    Went to help a client yesterday making a minor change to a Sage Intelligence template. Ran the report, edited it in excel and everything looked good. Then did the save excel template and thought we were done. However, upon running the report again,…