• returned item shows as received on PO

    I have a PO with returned item still showing as received. 15 ordered, 20 originally received, 5 returned, 15 invoiced The PO shows the goods receipts for the 20 and (5), GLs are debited and credited as expected and inventory is correct. However, the…
  • Deleted SO Shipping Data Entry showing up in SO Invoice Data Entry with 0 cost

    Currently, we're on Sage 100C 2017 v 5.4, this was a recent upgrade from v 4.9 last September. One of our user is noticing that deleted orders in the SO Shipping Data Entry batch is showing up in the SO Invoice Data Entry batch that is billing to the…
  • SO invoice entry creating random backorders

    Our invoice clerk report 3 times that she had back orders on invoice she had entered last week. We don't do backorders in our business so this is very unusual. The Backorder column is not on the SO Invoice Data Entry form. The system seems to grab the…