• MapQuest Outage Update. Fix ETA?

    It seems that the Compass Icon (=MapQuest lookup) in the Accounts Receivable Customer Maintenance/Inquiry has not been working for at least two months. (Error: "Sorry, we are having trouble with that URL"... KB # 110829) Has anyone else have this experience…
  • Can users have access to delete Customer Contacts without granting access to delete Customers?

    It seems like when I remove the ability to delete a customer record (via Role Maintenance) it also removes the user's ability to delete the customer's contact records. Is there any way around this so I can have users delete contacts but not customers…
  • a printer does note show in the quick area

    It may sound a dumb question, but I can just make it work. please see the figure at the below picture and let me know or where can get instructions to make a printer appear in that list Thank you for your help. Printers shows in DEVICES AND PRINTES…
  • Assign Form Code by Customer

    Is there a way to assign form codes (invoices/picking sheets mainly) to different customers or customer types? We're considering upgrading to Sage 100 2016 and am wondering if it is a feature. I have seen some comments that it's available in other Sage…
  • Sales Order Management - Best Practices

    We are in the process of an overhaul of our sales / production processes, switching from a made to order on production items, to an inventory management view. Previously, our sales order and job hard files were one in the same, we will now be splitting…