• Purge records in pl_journalPDFlog

    Good morning. Does anyone know of utilities to purge records from the pl_journalPDFlog or to rebuild these files? Over time this file gets fairly large. Can the log be purged without deleting the PDF files? Thanks so much.
  • Paperless Office Slow

    We are experiencing extreme lag when posting Journal and Daily Transaction Registry. This has slowed significantly in the last couple of months and would seem to be tied to Paperless / Adobe PDF. Our Test Company environment without paperless office is…
  • AR Customer Statements Issue

    AR Customer Statements are printing / pdf / paperless delivering blank pages. There is a documented "work around" for printing to do a crystal suppression formula... but that does not stop the "pdf all" or other paperless output options from doing blank…
  • Paperless office works for GL reports, AP reports, but not for AP invoice entry and invoice register?

    Paperless office is working for GL reports, AP reports, but I can't seem to get it to work with AP invoice entry and invoice register. I"m using Sage 100 premium 2017. I went under Paperless Office module, Setup, and Journal and Register Maintenance…
  • Where is the best place to create/save PDF files for paperless office? Using Sage 100 Premium 2017

    Where is the safest place to create PDF file storage for paperless office? I"m using Sage 100 Premium 2017. Thanks.
  • What is the easiest way to setup paperless office for multiple companies?

    We have several companies. I'm learning how to setup paperless. I'm having to create links to the PDF folders, but I'll end up having to do this for each company. Is there an easier, quicker way to accomplish this? I'm using sage 100 premium 2017. …
  • Paperless Office invoice not showing updated form Sage 100 2014

    Hi all. I updated an invoice form that when printed or previewed shows the recent updates made to the form. Now, if I press the "paperless office" button it pops up the PDF version of the invoice form BEFORE the updates I made. Any idea why this is…
  • Error printing Bank Reconciliation to paperless office.

    I have a user that is getting the following error when trying to print from Bank Reconciliation to sage paperless office: We have tried the suggested solution of removing the jobs from the registry, but that did not solve the problem.
  • Paperless Office DTR not updated, then rerun and updated, loses journal link.

    Paperless Office DTR, not updated, pdf closed, employee runs DTR again, then updates register. Why does the journal number no longer link to the daily transaction register? Do I just delete the DTR that was created via a .pdf, that is not updated…
  • Track Deleted Journals - Paperless Office Journal not updated

    I have track deleted journals turned on. I entered a JE, printed to Paperless Office and realized it is incorrect. I delete the journal then try to print it and nothing prints, it just asks to update. If I preview the journal it shows "deleted", but I…
  • Why would Paperless Office take longer to run during batch closing?

    We just completed our upgrade to Sage 100 2015 and noticed right away that posting invoice batches is now blazingly fast (hooray) but that the Paperless Office form generation and emailing is taking much longer than usual (~4 hrs as opposed to 1). Did…
  • Paperless Office Output Different than Printed Invoice

    We are planning on beginning to email invoices and I have been testing this in a test company code. I have an invoice form that I have modified that we have been using without issue, when I print the form it looks perfectly fine. Some of the sections…