• Credit Hold/Over Credit Limit

    This has been an ongoing issue for years. When customer service enters an order, the credit warning comes up, even though the HOLD is right there, they can just leave the order status as open or new, send the order to shipping and once its shipped...…
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…