• Downloading/exporting General Ledger Detail Reports - so slow

    It takes longer than I consider normal to run the GLDR, print to PDF, and export to .xls. Does everyone have a slow export? I miss my last job's accounting software that had instant GL downloads (smart lists in Great Plains). Is there a way to speed it…
  • Fixed Assets

    Running Sage 100 Cloud 2019. I have not previously used Fixed Assets. When I try to run it a message tells me it isn't installed but it is in the list of installed modules in Company Maintenance. I can't find a phone number or website to get help. IDK…
  • Paperless Office Slow

    We are experiencing extreme lag when posting Journal and Daily Transaction Registry. This has slowed significantly in the last couple of months and would seem to be tied to Paperless / Adobe PDF. Our Test Company environment without paperless office is…
  • Unable to Open an .xlsx Memo Attachment - v6.10.1 Win 10 Build 1809 or 1903

    v2019 Windows 10 build 1809 or newer 1809 or 1903. Customer, vendor, item maintenance, Create a memo and add an Excel .xlsx attachment. Save the memo then open the memo and double click on the attachment. It won't open. I brought this issue to Sage's…
  • AR Remove Zero Balance Invoices - Error 27 & Error 11

    Error 27: Unexpected or incorrect WEND, RETURN, WITH or NEXT. Line 02006, 00040, & 00125 Error 11: Record not found or Duplicate key on write. Line 00188 AR_REMOVEZEROBALINVOICES_UI Customer received this error while trying to remove old AR invoices…
  • EFile - could not make a working copy of the db

    Sage 100 Advanced, V2014, PU4. No IRD or PU7 yet, waiting on enhancements. Testing W-2 printing. It works fine in one company, but in another company we are getting the following message when trying to run them - could not make a working copy of the db…