• Change Zip Code in A/R Account-Zip Code doesn't exist. Zip Code is in Library Master Setup

    Sage 100cloud Standard 2020 Ver. 6.20.0.1 (Zip Code in question 95037-Morgan Hill, Ca) When I attempt to change the zip code for a customer in the A/R Customer Maintenance module, I receive a message: Is this a new Zip Code? When I select No…
  • User Won't Stay Locked

    I have a single user in our system that no longer works with us. I go into User Maintenance and Click the check box to Lock the account and the date in the upper right fills in with today's date for account expiration. I click accept. Then as soon as…
  • Payment Center Available When Security Event Unchecked?

    We installed 2019.2 and payroll 2019.4 in a test environment. There is a new security event in Library Master - Allow User to Access Payment Center. One of our customers set-up a new role and did not assign this security event. However, the Payment…
  • Security Roles by division

    A client of ours claims that when she worked in MAS at a previous employer that she was able to restrict people from accessing different divisions from within AR and AP. Of course, she can't duplicate this trick now and I have never done this. Is anyone…
  • Fix available for "Another version of this product is already installed..." for Sage 100 ERP 2014 Library Master

    When installing Sage 100 ERP Standard workstation for version 2014, you may encounter the following error if there is already a version 2013 workstation installed on the computer. "Another version of this product is already installed..." message occurs…