• Delete and Change Customers auto populated? Mystery of the day.

    My AR Delete and Change Customer Utility had 2,500+ entries in it this morning that I didn't place there, and it appears that the customers listed were dormant and were already purged out of our system. Any ideas on how this data got out there? We are…
  • Re-opening a closed fiscal year

    I need to reopen a closed fiscal year, but I can't find any instructions on how to accomplish this.
  • Sales Order History files not created?

    Hello, We had something strange happen once last week, and now once again today. We had an order which was not acceessible through Sales Order and Quote History, so accounting contacted me. After checking our database, I noticed that there was no…
  • Does positive pay only work correctly if you are using the bank reconciliation module to reconcile?

    We are in the beginnings of trying to get positive pay setup. I have our bank specifications for the positive pay file. I am learning that this file can be setup to be produced by Sage under the Bank Reconciliation module. We do not use the bank reconciliation…
  • AR Customer SalespersonNo2 field

    Under what circumstances does the AR_Customer SalespersonNo2...5 populate? I am trying to determine if we can use this field for tracking. Thank you for your input!
  • Company clean up question

    I'm working with a client to clean up chart of accounts, vendors, customers, and items. We want to create a new company with no history. The plan is to create the new company and activate/set up all modules. Then, I'll copy the chart of accounts…
  • Import batch of similar invoices via Visual Integrator for A/P Invoice Data Entry?

    For context, I tried searching these forums for at least an hour to find an answer on this, but the only active discussions that popped up were 8+ years old. Either I was using the wrong search terms, or this is an uncommon issue. Apologies in advance…
  • Year End and Data

    Hello, I have been searching for and can't seem to find the information that I am looking for. My question is, what exactly does Year End Processing do to the data inside of SAGE? Does this make it so that fields can no longer be changed in that fiscal…
  • Positive export unable to save file in a terminal server environment.

    Able to export and save the positive pay file to the Application Server or the Terminal Server, but unable to save the file to another location on the local network or tsclient. We can export other files and even the ACH file to a local network or tsclient…
  • Pull posted AR invoices to a table when 5 companies are setup.

    I'd like to pull posted AR invoices from each of our 5 companies and update a table daily. Can anyone tell me how to find/distinguish the data for each company? Any recomended procedure to pull this data to the table? Thanks for all responses!
  • Need to pull invoices from AR tables.

    Is there an ERD or easy way to identify the AR Invoice tables. We are using SQL Server as our database and trying to pull the daily invoices to a table. We currently have about 10 companies setup and need the data from all companies. Thanks
  • Customer Balance incorrect on Cash Receipts Entry

    When in Cash Receipts Entry - the customer balance on the header tab does not always show the correct amount. Mostly seeing it show 0 even though there are open invoices for that account that have a balance on it. Not all accounts and it seems to be random…
  • Invoice Data Entry Line Items Disappearing

    We are on Sage 100 (Version 6.00.3.0). We have noticed, only in the last week, that we have invoices dropping line items when we switch from Lines tab to Totals tab and go to print. I am not 100% sure of this, but it seems it is just the last item…
  • VI Import into AP_InvoiceHeader

    I'm attempting to import an invoice using VI import and encountering a "HS Record Invalid or Write Failed. The Vendor Number is Required" condition. I've confirmed that the Vendor record exists but it continues to fail on the import. This error also…
  • No success exporting IM BalanceQtyOnHandWork

    FormerMember
    FormerMember
    I am hoping someone can help. I have ad no issue "Getting External Data" from excel with Microsoft Query prior to today. I have export customer information and Vendor information. I am trying to do the same task using table "IM_BalanceQtyOnHandWork…
  • Microsoft Excel must be installed to import data when using General Ledger Exchange

    I have a client that just converted to Sage 2017 and switched over to Office 365. One of their workstations is receiving the message that Microsoft Excel must be installed to import data when they try to run their GL Exchange import jobs. Has anyone else…
  • AR_CashReceiptsHistory InvoiceField error

    Hello, We're recently encountered a problem with posting AR Cash Receipts. This has occurred over the last 5 months and we haven't found a solution. A Cash Receipt is properly posted and clears the AR invoice. If you view AR Inquiry, the invoices…
  • Is there a way to see which customers you have added to the system by date?

    I want to see a list of customers that I have added to the system since January. Is there a way to do this?
  • VI job to import Concur expense extract to AP

    Does anyone have experience with using the SAS Concur Expense Solutions and importing the data extract via VI to the accounts payable module? or can you tell me which VI table is used for import of invoice data to A/P? Thanks!
  • AR Cash Receipts - Sage Premier 2017 Ver 5.40.2.0

    A very odd error that I believe is a bug - the customer received payment towards an invoice several months prior and properly shows a zero balance for that invoice. Now a new payment is received from that customer. If you look at Customer Inquiry, everything…
  • Query to pull data that represents the Inventory Trial Balance from the Inventory Module

    Hello, What would be the correct query to use (what tables, etc) to pull the exact same data as you get from the Trial Balance from the Inventory module while showing every item with its value? I want to do this at month end. Basically I want a big…
  • Removing Customers in Bulk

    A VI Job was created to import and update some data in a few fields on Customer Maintenance. Something in the VI job was wrong that wasn't caught and it ended up creating a bunch of bogus customers. Is there any utility that can delete all of…
  • What table are payments in?

    I found invoices in AP_InvoiceHeader that move to AP_InvoiceHistoryHeader table after the invoice posted, but I cannot find any documentation on where to find payments. I created a Visual Integrator job that imports our credit card transactions as…
  • AR aging - recalculate for all customers

    Is there a way to recalculate the AR aging for all customers at one time? I know we can change the setting in the setup going forward, but there are several hundred customers with incorrect aging, many of whom are infrequently accessed. We're investigating…
  • Tables used for A/R module in Sage Advanced ERP 2015

    Hi, I've tried to search for data dictionary of all tables in Sage Advanced ERP 2015, but not successful. Please help! Thank you so much Edward