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  • Credit Hold/Over Credit Limit

    This has been an ongoing issue for years. When customer service enters an order, the credit warning comes up, even though the HOLD is right there, they can just leave the order status as open or new, send the order to shipping and once its shipped...…

  • Is there a facility within Sage 100 A/R to document or log customer communications by past-due invoice?

    We desire to document customer contact/communications regarding specific past-due invoices in Accounts Receivable. Is there a facility to do this at the invoice level? Frequently, we receive verbal confirmation from a customer that a past-due invoice…

  • Sage 100 - AR Customer Inactive Reason - Authorization

    Sage 100c - Ver 2020 AR Role is able to change the status of a Customer to Inactive. However, AR Role is unable to access the "Inactive Reason" this feature is greyed out. (The feature is available to Admin) So far, I have been unable to locate…

  • search by AR contact

    We have a customer with a lot of entities and locations with the same bill to. Within these locations, there are many contacts. So we have customers calling, stating they are with XYZ and we don't know which ship to location is related to which bill to…

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