• how to create a popup in invoice data entry when a price is at zero?

    How would I go about creating a popup for invoicing department when they are invoicing orders and some line items have a "0" for price? The goal is to eliminate giving things away for free by accident.
  • How to record a wire transfer in AR

    How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
  • Is there a report that distinguishes between credit card customers and Net 30 customers who pay by credit card?

    Hi, I'm doing an analysis of credit card fees, with the intent of beginning to charge my Net 30 customers a fee for using a credit card to pay their invoice. I doubt it's possible, but is there some sort of report, or series of reports, I could run that…
  • How to make new customers appear in drop-down menu?

    When we had Sage installed, all of our customers were imported into the system. When I start to type in the 'Customer No.' field, a drop-down menu appears with predictions of those customers. However, when I add a new customer, I have to click the magnifying…
  • Looking to Customize Customer Statements Sage 100 2019

    I am looking to customize customer statements in the A/R Period End section. I can set up basic customizing by setting up a new form and going into design and making my changes, but I want to limit which customers are generated without having to enter…
  • Reverse a Prepayment

    A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Deposit payment

    How to enter a deposit payment without applying an invoice?
  • Message in Customer Maintenance - Do you want to update repetitive invoices?

    If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…
  • Is there a way to view invoices in Customer Inquiry for the Sold To Customer when National Accounts is Enabled?

    Is there a way to view invoices in Customer Inquiry for the Sold To Customer when National Accounts is Enabled? Currently, I can only view the invoices in the Bill To Customer. When someone is inquiring on an Invoice on a Sold To Customer there does…
  • How can I get Customer Memos to pop-up in Invoice History Inquiry?

    Hi, I have several customers with special requests regarding the sending of their invoices (mail, fax, e-mail to specific parties, etc). We created memos that pop up during Sales Order Entry. Unfortunately, that department doesn't always remember to…
  • Customer Price Levels - Automatic change of Sales Order & Invoice Price Level when invoice becomes past due.

    Hi, I am hoping the SAGE community can help with this request. We have a standard wholesale price, say $10 for a SKU, and we have a range of price levels for our customers. If a customer has a price level of 20% off wholesale, the SKU would appear on…