• Is there a facility within Sage 100 A/R to document or log customer communications by past-due invoice?

    We desire to document customer contact/communications regarding specific past-due invoices in Accounts Receivable. Is there a facility to do this at the invoice level? Frequently, we receive verbal confirmation from a customer that a past-due invoice…
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Utility to clear $0 invoices off all AR customer accounts...affecting data in alerts & reporting

    We have numerous $0 invoices in each customer AR account for items like samples, literature, etc. This is our way of tracking these materials. Recently, we began using bolt on programs for alerts and reporting. One report will send an alert for each customer…
  • search by AR contact

    We have a customer with a lot of entities and locations with the same bill to. Within these locations, there are many contacts. So we have customers calling, stating they are with XYZ and we don't know which ship to location is related to which bill to…