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  • How do I contact Sage 50 USA by phone?

    Hello Sage, I am looking to get my serial number for Sage 2024.1. I tried calling 8**-***-2526. Can I have the best number to reach sage customer support? I am looking to talk to an actual sage repersentative. Regards Robert Cook
  • Update Sage50 to 2024

    Dear My company SAGE 50 US edition, currently it show message as message below image. - it required to install update to 2024 version? - Required new serial number as image show below?
  • Open Sage 50 2024 Data in Sage 50 2020

    HI I have some of our partners that still use Sage 50 2020 as we do. I want to upgrade to the newest Sage but no one else wants to do it. I I opened a file on Sage 2024 will they be able to open it again on their 2020 version?
  • Upgrading from Sage 50 US 2022 to 2024.0.1

    Looking for some recommendations on upgrading from Sage 50 US 2022 version to the 2024.0.1 version. We skipped the 2023 version due to the many online complaints regarding issues with the version for companies with large data sets. Now we are preparing…
  • Upgrade not available on workstation because it states server has not been upgraded...but has been.

    Server has been upgraded and Sage 50 works fine on it. Workstation has upgrades downloaded but still says server has not been updated. Please advise. Thanks.
  • updating Sage Pro Accounting from 2023.2 to 2024

    Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Sage 500 Specialist needed

    Hello, I am looking for a Sage500 specialist to help me with upgrading a client from Sage500 v 2017 to v2023. This client also has a small customization. I need to figure out if it would need to be upgraded or if it can continue working without issue…
  • Server and OS Upgrade

    Hello, I have a client on Sage 500 v 2017. This is was the main ERP for a smaller company that was bought by a larger one. I am being asked to upgrade the server - both the Windows OS and the Sql Server. (I am reluctant to upgrade the sage 500 version…
  • Sage 50 Software

    Hello, Please I need the link to download Sage 50 Premium 2015 trial version. Thanks.
  • Upgrading Sage 50 Accounting 2018 to Sage 2023

    Hi, I am currently working with the 2018 version of Sage 50 US. And I got an upgrade alert to 2023, and if I am interested in making that change. My doubt is: Does downloading the Sage 2023 installer and installing it recognize or migrate my 2018 license…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • V11 to V12 upgrade timeline

    Approximately how long should it take to upgrade from V11 to V12?
  • Tips before upgrading to 2023

    Thinking of upgrading to Sage BusinessWorks 2023? Things you need to know before you begin. Sage BusinessWorks 2023 is upgrading the database engine from Pervasive 10.3 to Actian Zen 15.1 Ensure compatibility with any software that may use Pervasive…
  • Looking to upgrade Sage 50 to a fully integrated ERP/MRP System

    We (Small company, two companies with a lot of intercompany business) are currently using Sage 50 and another ERP/MRP system for Production and Engineering and I am investigating the possibilities to use Sage as a fully integrated ERP (incl. MRP) system…
  • Upgrading from 7.4 to 2013 (7.5)

    I have installed SQL Server 2008 R2 Std on a Server 2012 Std and restored my Sage 500 ERP database backups to this server. I logged into the client and changed my License Type to TEST. I then run the 2013 Sage 500 ERP Database Upgrade Utility with Compare…
  • Sage CRM 2022 R2 upgrade - URL rewriter may not be working

    After completing the 2022 R2 upgrade, I am getting a message that the url rewriter may not be working properly. Also after checking the System Health area, almost everything has a red X beside it. I have been through the troubleshooting steps and I…
  • Odd bug, User ID changed to random company after upgrading to 2023

    I upgraded to 2023 an got an odd bug. I was trying to get into payroll and got "Call us to subscribe to payroll" dialog box. After syncing it did not populate the taxes and still got the dialog box every time I selected payroll. I called to verify that…
  • Sage Upgrade stuck on backing up

    Hi, we use Sage 100 Contractor 23.2.1.0018, i tried to kick off the upgrade a few times, but its just siitting on backing up... for hours. I tried a reboot, no luck. Any thoughts?
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
  • Install

    I am unable to install update 22.2. Is anyone else having issues?
  • Sage50

    I have been a customer for Sage for over 30 Years, the upgrade 2023 for Sage 50 has mega errors, please someone has to do something about this, I contacted Customer Support and they have no solutions, they just say if you dont upgrade by March 2023 your…
  • Upgrade won't open

    Upgraded to 2023 and now Sage will not open. How do I fix this?
  • Upgrading to 2023

    We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…
  • Upgrading to 2023 won't save to shared

    Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…