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Hello Sage, I am looking to get my serial number for Sage 2024.1. I tried calling 8**-***-2526. Can I have the best number to reach sage customer support? I am looking to talk to an actual sage repersentative. Regards Robert Cook

Hi, All of our workstations are running Window 10 Pro 64-bit including our 'server'. However, the workstations are running a 32-bit version of Office. So, a couple of questions/scenarios 1, If I update the server to Sage 64-bit Data Manager and…

Hi, Need to understand about sage upgrade to 2024 version. I tried calling the support +1- 888-498-1120 but got no response.

Hello. I bought a new laptop with Windows 11, and I want to move my 2 companies to the new computer. Do i just install Sage 50 - 2024 edition on the new computer, then backup (on the current, working old one), and restore to the new one and all should…

I upgraded to Sage 50 Pro 2024 last week and everything went well. The ledger was out of balance after the upgrade and I was going to contact support to help. Now it won't open at all and gave me a support phone number to call and it is the weekend so…

Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…

Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

Hello, I am looking for a Sage500 specialist to help me with upgrading a client from Sage500 v 2017 to v2023. This client also has a small customization. I need to figure out if it would need to be upgraded or if it can continue working without issue…

Hello, I have a client on Sage 500 v 2017. This is was the main ERP for a smaller company that was bought by a larger one. I am being asked to upgrade the server - both the Windows OS and the Sql Server. (I am reluctant to upgrade the sage 500 version…

Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…

I have been a Sage/Peachtree customer for 25 years... The last purchased software I am still using is Sage Peachtree Complete Accounting 2010. Would the data from 2010 Peachtree be able to be imported to Sage 50 Pro Accounting? Would I still be able…

Approximately how long should it take to upgrade from V11 to V12?

Thinking of upgrading to Sage BusinessWorks 2023? Things you need to know before you begin. Sage BusinessWorks 2023 is upgrading the database engine from Pervasive 10.3 to Actian Zen 15.1 Ensure compatibility with any software that may use Pervasive…

Your paying customers must not be your QA department, and if that is your position/marketing strategy, how about we get credit toward the renewal for every hour we spend installing>reinstalling>installing your new release. Have the developers test the…

We are experiencing painfully slow save times- about 4 minutes to save an invoice in AR- and no one else can work waitiing for save to complete, We have a high transaction load so data is pretty full. Will it help to upgrade to Sage 100? Can't seem to…

I have installed SQL Server 2008 R2 Std on a Server 2012 Std and restored my Sage 500 ERP database backups to this server. I logged into the client and changed my License Type to TEST. I then run the 2013 Sage 500 ERP Database Upgrade Utility with Compare…

After completing the 2022 R2 upgrade, I am getting a message that the url rewriter may not be working properly. Also after checking the System Health area, almost everything has a red X beside it. I have been through the troubleshooting steps and I…

Hi, we use Sage 100 Contractor 23.2.1.0018, i tried to kick off the upgrade a few times, but its just siitting on backing up... for hours. I tried a reboot, no luck. Any thoughts?

Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…

I am unable to install update 22.2. Is anyone else having issues?

Upgraded to 2023 and now Sage will not open. How do I fix this?

Hello, I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…

Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…

I just saw the announcement about Migrating to the "Premium" version of HRMS and it got me wondering, when will updates for the existing version of HRMS (perpetual licensing) stop? Will we be forced to move to the SaaS model at some point? 1 yr, 5yr,…