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  • What report will help find why my Sage balance is different than bank balance?

    What report will help find why my Sage balance is different than bank balance? I must have a duplicate or missed transaction. I have matched up all transactions. However, RBC issued me a new credit card. I had to disconnect my bank service and reconnect…
  • duplicated transaction with cleared/reconciled status which is not, and impossible to delete

    Hi, I have a few cases with the same problem: a duplicated transaction, not checked for neither cleared no reconciled status, impossible to deleted from the activity log! It is a transaction from October 2022, whereas everything has been reconciled until…
  • Resetting bank reconciliation

    Hi everyone, Hope y'all are doing well. I have recently taken on a new client as their bookkeeper and I have noticed that their bank reconciliation was not done through Sage. While there is a hand-made bank reconciliation from last year-end, I am looking…
  • Incoming Bank Transactions : transaction appears twice on VISA statement (2 currencies)

    Hello, In the Incoming Bank Transactions screen for my Credit Card, I see 2 separate entries for the SAME purchase : One entry is in CAD (41.18) and the other is in USD (29.99), as shown in the attached screenshot. Since I work in Canada, I processed…