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  • T4's won't Print in Sage 50 Canada Edition 2024.1 - Unhandled exception has occurred in your application.

    We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…
  • GRPP/DPSP

    it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…
  • Employer Dental Benefit information - can someone tell me if there is an update?

    Employer Dental Benefit information - can someone tell me if there is an update?
  • New CRA Requirement on Dental Coverage Reporting on T4

    With the new CRA requirement that all Canadian employers now identify if dental coverage was available to each employee (the new Box 45 on T4 or Box 015 on T4-A), when can Sage users expect the update for this? As it will be required to go in on an…
  • T4's Printing Names Transposed

    I have noticed that when printing T4's they print the first name first where the last name is to go and the last name where the first name should go. We used to put a comma in between last name and first name but when we started paying by EFT the bank…
  • Box 52-Pension Adjustment not showing on T4

    We cannot get Box 52 to show the employer amount for Pension on the T4 form. I had a similar problem last year, but was able to fix it by adding another "Benefit" and having it go to box 52, but that is not working this year.
  • Has there been a fix on how to handle two payroll accounts?

    Looking to designate employees to two payroll accounts and have the information for T4s and the summaries print off successfully.
  • Steps before processing T4s

    Hello all, I'm wondering if I can get some guidance on what things I need to check before I issue T4s in Sage 50? I haven't done it before and there is no instructions from the previous person in my position. I want to ensure that everything goes as smoothly…
  • Non-Eligible Company RRSP portion appearing in Box 14

    Hello Correct me if I'm wrong, but employee's who are not eligible yet for the company match portion of the RRSP should NOT have these earnings in Box 14. We wanted to have the company portion appear on the pay stubs and it's set up like this, …
  • Canadian Payroll - Box 52 on T4 for Pension Adjustments

    Good day, When printing employee T4 slips, there is no option in the T4 options box to select Box 52 (I have it set in my incomes and user-defined expenses, but there is no place to report it properly for CRA on the T4 module). For anyone who has employer…