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  • Aatrix forms update - error loading configuration (Exit Code: 2)

    I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…
  • Address changes on W-2's

    I am looking for instructions on processing address changes to the W-2's. My client is using Aatrix so I though it would be in the eFiling and Reporting guide, but I didn't see it. Does anyone have a link to how to process, additional charges, etc? …
  • W-3 won't print!!!

    FormerMember
    FormerMember
    Our W-3 won't print out on the preprinted form. It prints the entire form in black ink. We've hit reprint, start over, correct and tried selecting "preprinted" as our paper source but it happens every time. Can someone please help?!?!
  • W-2/1099 Preparer Issue with local tax

    I can't get Sage to pass data to the Aatrix software. In Ohio I have city local and school district taxes. In the Current Earnings report I have Local, School, and Local 2 I want those to link to Ohio Rita Local, Ohio School District, and Ohio City…