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I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…

What is the difference between Married and Married M2 in Sage? Which one would I choose for Married Filing Separately?

I've never had an employee want extra withholding when filling out their W4. I found where to enter that amount (Maintain Employee & Sales rep, withholding info tab, additional withholding federal box/top line) and did so. I then did a trial paycheck…

We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…

I have just downloaded the '24 update, and now when I go to Reports/Payroll/T4Slips and Summary it says "Print is the only option for employees who are not synced with Sage HR" . I have never used Sage HR before. Is this a requirement now? Thank you for…

In Oregon we need to include Or Transit Tax on line 14. It has worked in Sage for the past several years, but this year no information is showing up in the test drive. Anyone have this problem or a suggestion as to where to rectify?

it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…

After installation of the latest tax table update, the above message appears along with:A error has occured during the process of T4A extraction. The error returned was 1142. The operation being performed was a viewPut call to paper T4A information. Create…

I have 2023 Sage 50 version with subscription good until 8/9/2024. We closed our company on January 13, 2023, so we have a couple weeks of payroll that I need to run W-2, W-3 , 1094 & 1095 but they do not seem to be available to file through atrix. They…

Employer Dental Benefit information - can someone tell me if there is an update?

How do I set up insurance paid by the company for an officer of the company? It should show in box 2 of the 941 but is not subtracted from the officer's gross. It should appear in box 14 on the officer's W-2.

Is anybody else having problems with the Aatrix payroll tax forms (5-4-1, 5-4-2) not populating after the latest software and forms updates? Last Friday the forms worked fine for me. Today I updated to the latest version of Sage and the latest (required…

With the new CRA requirement that all Canadian employers now identify if dental coverage was available to each employee (the new Box 45 on T4 or Box 015 on T4-A), when can Sage users expect the update for this? As it will be required to go in on an…

Good Afternoon, I just ran the WA PFML tax form. On the employee wage detail page, the amount for column "WA CARES WAGES" is zero. Why does the information not pulled in automatically like the "Taxable PFML WAGES". We have lots of employees and…

The COPFL eFile from Atrix on Sage 300 CRE Version 23.1 will only submit electronically (as required by the State of Colorado) if you pay Atrix to eFile it for you. The State will take a csv file upload, but the Atrix filing will only print in pdf and…

We recently had an employee move from one state to another. I did see that Sage50 suggests creating separate Employee IDs for each state the employee works in and I have done that and I think I have the state unemployment set up correctly. Now my concern…

I have done all the updates, but only see all the 2022 reports. Have I missed something or is it just not yet available?

Receiving errors when filing the Kansas Unemployment that says the tax rate is too low (verified the tax rate is correct) and for OK the taxable unemployment wages cannot be greater than the upper limit. First time I have received either message and…

Has anyone figured out how to get income to show in Box 144 of the T4A in Canadian Payroll?

After getting over the panic that our customized 1099 templates were gone with the upgrade to Sage 50 2023 and making the dozens of corrections Aatrix requires, I cannot get my printing to line up on the bottom portion of the 1099-MISC Forms! I used to…

I was disappointed to see that all of the customized 1099 forms I had set up in the past were gone. I am happy to see the 1099 NEC & Misc in the tax form screen, but my 1099-Div form is gone. I am now scrambling to figure out how I am going to print these…

Now that we have to use Aatrix to print our 1099's we only have the option of printing to blank paper without the instructions. No way to get around this. So we either have to send to our recipients without the instructions or print a 12 page form from…

We just installed the tax updates and product updates for Sage 300 2021 and we are missing the option to Print 1099/1096 Forms under A/P Vendor Reports. I can see 1099 Filing and I have all of the setup options for 1099's selected. What am I missing?

I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…