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  • Longer than expected wait times on June 23rd

    On June 23, all colleagues globally will participate in a celebration honoring Sage’s 40th birthday. There will be two 90 minute sessions offered for our support analysts to participate in.  Although offices and support will be open, you may experience…

  • Sage 50 US: Quickly get answers to common questions (June 2021 Edition)

    If you have a question(s) about downloading, installing, upgrading, payroll processing, general processing, or working remotely, our Sage Support analysts can assist you if you visit Sage Q&A Live, choose your topic room, and then submit your question…

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Sage 50 US: Quickly get answers to common questions (May 2021 Edition)

    If you have questions about downloading, installing, upgrading, payroll processing, general processing, or working remotely, our Sage Support analysts can assist if you visit Sage Q&A Live, choose your topic room, and then submit your question(s).

  • Sage 50 US online product activation - RESOLVED

    Final Update:

    The issue surrounding online activation of Sage 50 US has been resolved. You should now be able to activate both online and manually as normal. 

    We apologize for any inconvenience this may have caused. 

     We are currently researching an issue…

  • Sage 50 US: Quickly get answers to common questions (April 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    General topics:

    • The numbers on my 941 are incorrect.
    • I have a…
  • Sage 50 US: Quickly get answers to common questions (March 2021 Edition)

    During the busy year-end season, we gathered and posted articles from our knowledgebase and online community to address your most common questions. Good news! To continue to assist you with quickly solving inquires we are continuing to frequently gather…

  • Scheduled Maintenance for update in Sage Payment Center on April 11, 2021

    On Sunday, April 11, 2021 starting at 8 AM EST, Paya will be performing scheduled maintenance.

    Maintenance will take approximately 1 hour to complete. During this time, the Payment Center is expected to be down as well as the ability to create invoices…

  • Sage 50 US: Quickly get answers to common questions (February 24, 2021)

    During this busy year-end season, we frequently gather and post articles to address your most common questions.  

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.   

    • How do I download Sage…
  • Important information about your Sage Drive (Remote Data Access) service in Sage 50cloud

    Sage is enhancing identity management with your Sage 50cloud solution so you can benefit from modern access management in the future.

    If you are not on the latest version of Sage 50 (Release 2021), you will not be able to access your company file through…

  • Sage 50 US: Quickly get answers to common questions (February 17, 2021)

    During this busy year-end season, we frequently gather and post articles to address your most common questions. 

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.  

    • How do I download Sage…
  • Sage 50 US: Quickly get answers to common questions (February 10, 2021)

    During this busy year-end season, we frequently gather and post articles to address your most common questions. 

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.  

    • How do I download Sage 50…
  • Retirement Notification for Sage Intelligence Reporting Cloud for Sage 50cloud and Microsoft 365

    Please be advised that we will be removing Sage Intelligence Reporting Cloud from our Sage 50 US product portfolio. We have made this decision to streamline our product offerings and development resources to better serve you.

    Sage will retire and no longer…

  • Sage 50 US: Quickly get answers to common questions (February 3, 2021)

    During this busy year-end season, we frequently gather and post articles to address your most common questions. 

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.  

    • How do I access 1099-NEC…
  • Sage 50 US: Aatrix W2 and 1099 eFile deadlines extended!

    Aatrix has posted filing deadline extensions to tomorrow, January 30, 2021 2pm CT for:

    • 1099-NEC Federal
    • W-2 Federal
    • W-2/1099 Employee/Recipient Copy

    Contact your accountant, the IRS, or your business partner if you need more information about filing…

  • Sage 50 US: Quickly get answers to common questions (January 27, 2021)

    During the busy year-end season, we frequently gather and post articles to address your most common questions. 

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.  

  • Sage 50 US: W2 and 1099 filing deadlines

    Deadlines for filing your W2s and 1099s are approaching. See the following for more information about your reporting deadlines: 

  • Sage 50 US: Announcing the 2nd January 2021 Tax Update for Release 2020 and 2021

    What's New

    State and Local Tax Changes

    1. California State Disability Insurance
      The 2021 withholding rate and wage limit changed.
    2. Illinois State Income Tax
      The 2021 standard deduction amount changed.
    3. Michigan State Income Tax
      The 2021 standard deduction…
  • Sage 50 US: Quickly get answers to common questions (January 20, 2021)

    During the busy year-end season, we frequently gather and post articles from our knowledgebase to address your most common questions. 

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.  

    • How…
  • Sage 50 US: Quickly get answers to common questions (January 13, 2021)

    During the busy year-end season, we frequently gather and post articles from our knowledgebase to address your most common questions.  

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you. …

  • Sage 50 US: Quickly get answers to common questions (January 6, 2021)

    During this busy year-end season, we are frequently gathering and posting articles from our knowledgebase regarding the most common questions you are asking. 

    Listed below are the currently trending topics since this previous postCheck them out and see if there is…

  • Sage Year-end Center: 24/7 resources and information

    Closing the year? We're here to help. 

    As you work on year-end processes, visit the Sage Year-end Center to find*:

    • Helpful checklists: Print step-by-step year-end tasks.
    • Technical articles: Browse year-end-specific topics and guides.
    • Product information…
  • Sage 50 US: Important information on year-end updates

    1099-NEC filing for Payroll customers using Aatrix

    Sage 50 has been updated to allow you to file the new 1099-NEC form required to report non-employee compensation. This is now available through the Sage 50 tax update as well as the Aatrix year-end update…

  • Sage 50 US: Announcing the 1st January 2021 Tax Update for Release 2020 and 2021

    What's New

    Federal Tax Changes

    1. Federal Income Tax Withholding
      The 2021 allowance amount and withholding tax tables changed. Please note, the new filing statuses introduced as a result of the revised W-4 Form for 2020 and the prior statuses exist…
  • Quickly get answers to common questions for Sage 50cloud U.S.

    We are currently experiencing longer than normal wait times on our phone system and are working diligently to answer your call. We sincerely apologize for any inconvenience you may be experiencing, but please know we value your business and are doing…