Problem:
When trying to activate Ops Inquiry user gets error: “Connection to Failed. Please make sure you have the correct username and password
Cause:
How Sage 300 connection in the database setup
Resolution:
In database setup, edit DB…
A client relies heavily on OpsInquiry.
In IC Item Inquiry, on the BOM tab, all columns show data except "Description", which is very important for the client. I ahve confirmed that description are not blank in the corresponding BOM.
This behaviour…