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Discover what Remote Data Access is, how it works and master the set-up process. Discover how you can tap into your Sage 50 data remotely and empower your team to work efficiently and make informed decisions regardless of location. This session has…

One of our users connects to our Terminal server (Server 2016) remotely, running a report gives a message The report could not be loaded The Report C:\PRO~\REPORTS\SPLAGES.REPORT (I have abbreviated this for ease) Happen on all reports Though…

We have set up remote access for a client Sage 50 Accounts V28. We've added two new users and set up their remote access. They receive the email and go through the process of entering the passphrase and a Data Transfer error comes up stating the below…

We are using sage so cloud v 28.1 and have remote data access. I am trying to set up bank feeds but the error window keeps appearing- when trying to log into bank for the first time One of the solutions for this was to disconnect anything in connect…

Storm Debi caused power cut whilst working from home. This caused loss of internet etc. for my Sage50 Cloud Accounts. Now that the connection has been restored, I am trying to "upload data" that had been processed on another laptop in the office whilst…

Getting the Following Error: Could not sync with Remote Data Access company. Please try again. If the issue continues, download the company again. This is happening when redownloading the company. Phil.

Hi all, Up until a couple of weeks ago remote access was working fine - we have our company file that was created on our work desktop, meanwhile for convenience I was accessing the company remotely through my laptop. Suddenly it stopped working on…

Hello, I have an issue where I can't download a company because I already have the remote access data installed but when I go to the company list I don't see the company. Is there a way to find the remote access data folder so I can delete it or is…

I setup Sage 100 contractor on Windows Server 2022. It's currently up to date using the latest Sage version. I have employees in multiple states that need access from their laptops. I read an article that says to port forward 48760 to 48765. Configure…

Has anyone had experience of using the cloud feature in Sage 50? We tried it a couple of years ago and to be honest it was an absolute nightmare with remote users with slow internet access (Although above the minimum needed) locking the system for all…

One of my clients' Sage 50c has developed unfixable errors, this is not unusual and normally I can just restore an error free backup in client manager and push it out through remote data access, however this time the 'retrieve backup' button was greyed…

We have recently moved some companies on our servers This process has been straight forward for most users, but we have one user that always says they are already connected to the company when attempting to add her remote access connected to the company…

Hi, I am traveling out of Canada for a month. I was wondering If I could access my Sage from there so work keeps going. If it is possible, how do I do it? Thank you

I have a client company on Sage 50 v 28.02 running through RDA (have several but only one with this issue) Autoentry posted about 100 supplier invoices over today, the desktop sync is on our server, some of them were showing as posted on the client site…

So Sage Identity had a global outage today. Starting Sage popped up an Authenticating box that was blank, closed this box and then presented with the choice to work off-line. Great I thought, until I clicked it, and was put back into the Authenticating…

Please heed this as a warning for anyone considering using Remote Data Access. If you value your data in any way, then please, for the love of everything sane DO NOT use it. Now I will say, the program itself offers some good features. I especially…

I would like to install sage 100 on my server and have it hosted by my ISP. I also would like to let remote users to access the server remotely through credentials access. Can i do it? If so, please tell me how. Thx & Rgds

Good Afternoon Folks, Due to the continued and more frequent issues with Sage Remote Access, I'm putting a proposal together to migrate my org to Xero, are there any ex-Xero users here that had a nightmare with Xero?,. if so I would love to hear what…

Hi there Does anyone know how I can fix this - I am trying to log into a company and it tells me another user is using the import option, so wont let me in. Its been saying this since last night, even though said user has logged off, and shut down…

Hi there, We seem to be having a recurring issue with one user where the remote data access seems to crash often, and also it often states he is still in a company when he has previously logged off from that company. We operate all of our companies via…

Hello everyone, Recently configured Sage 50 Quantum Accounting 2022 in a 5-user networked environment. Running the Sage program on a client machine but unable to open Sage when off network, trying to access our Sage server remotely through VPN. …

I have had 2 instances at a client on v28 where they were told their data was out of sync. The PC that reported the issue proceeded to UPLOAD the data to the cloud. Everyone then had to resync and the data was out of date. Surely if this error occurs…

Find answers to all your Remote Data Access queries in our Working remotely hub. Whether you're setting up for the first time, or you need to troubleshoot an issue, we've got it covered. Take a look >

I am trying to connect to Sage 300 CRE via JDBC. I understand that Sage is built on pervasive and I am able to connect to the default pervasive database called demodata and read tables. i am looking for guide to read Sage specific tables using this…

The last 2 days our Data server Main reports no internet connection when there is internet. Suggests the Sage server and our local data server are discconecting . Remote users are getting messages saying the main computer is offline. We suspect its related…