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What would be the best way to get around the issue of receiving items at the incorrect cost? The issue we're having is that the receivers are just receiving in the items with no knowledge of cost differences on the p.o. vs the invoice we receive from…

I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…

Hello, I am a new user. What is the best way to change the payment method of a paid bill? For example, in AP- pay bills I paid some bills and selected Check as the payment method, but that was incorrect. The correct payment method is Record transfer…

We have the option to close a purchase order automatically set to when the balance is zero. Is there a way to close a purchase order during accounts payable entry when the invoice is less than the total purchase order?

Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…

We received a notice from the government stating that we owed money due to an error made by our accountants when they filed our 2022 tax returns (they classified our business as active when it was passive). We owe $17,500 (of which $1,500 is interest…

Hi, I accidentally voided the incorrect cheque for a supplier. How do I unvoid the voided cheque. The cheque has already been cashed by the supplier. TIA

How does one add an invoice number to a Bill entered using Quick Entry?

Hi, We have 4 POs this month that are for inventory. The inventory has been shipped. I need to enter the purchase invoice, but have not received it yet from the supplier. They send them late sometimes. The shipping documents alerting the customer…

Hello, I am wondering -- is it possible to print a specific cheque number in BV? Unfortunately, when i was attempting to print a cheque in A/P, my printer malfunctioned and only printed on plain paper.... but it used the cheque number that was next…

I made an over payment to a subcontractor, how do I post the credit to A/P and how do I post the reimbursement check for the over payment?

I have retainage owed to a subcontractor, and now given a backcharge against their contract, which zero's out what I would have paid them in retainage. How do I make it disapear from the payment selection. I've tried to print a zero $ check, but Sage…

Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…

Can you guys please share with me any good experiences with AP Automation software? I want to hear from actual users, not sales people please. We've tried Auto Entry a little bit and had some struggles with it. And if I have to sit through one more demo…

I use the Purchase module and Payment module on expenses on my Visa statement. 6 months ago I had to go overseas, in order to cover any unexpected expenses during my trip I transferred $4,500 from my bank account to Visa. The monthly statement came…

I am trying to post a J/E to my A/P account but it doesn't show in the account search. I realize this means the A/P account is linked somewhere and I can't figure out how to unlink it. I think it is defaulted to Vendors & Purchases module.

Hello, i want to know what the exact process of recording suppliers refunds if we issue a cheque to supplier in advance and then supplier return a part amount from the cheque value?

I am using Sage Business Works 2017 SP3 version. I have a single Vendor that has "ghost" discounts. We never set this up (that we were aware of) and we can't seem to make them go away. Each time we try to pay this vendor, the system keeps trying to use…

Hello, When I was doing the bank reconciliation, I realized that one of our vendor cheques was deposited in a wrong amount. The amount we issued was $153, while the bank statement showed $53 only, not sure if it's due to a misread of the bank teller…

In Vendor Maintenance we see a vendor with 2 balances due. But in the check printing invoice payment section the invoices have $0 balances. We need to pay these bills, but are unable to. The payTodayFlags are set to no, because the payments got backed…

We would like to print checks on the 30th but have them posted to the 1st of the next month, can we do this and have it posted in the next month as well? If we can, how would we do this? We want to do this because the rent invoices are for July but…

We are performing bank reconciliations for our client. The client is recording bank drafts by writing "dummy checks," as they call them. Is there another way to record the bank drafts so that they will still show up as an item to clear in the bank reconciliation…

I have a few invoices that were paid or partially paid with waiting on bill selected and I am not able to remove it. How do I deselect 'waiting on bill' without having to delete the payment then uncheck the box and reentering the payment?

What is the best way to process a refund from a vendor?

Hello I need some help with a transaction that I need to reverse but I cannot. I incorrectly posted a Prepaid Order and paid by Mastercard, and posted it to the wrong account - to Misc expenses. I created the correct invoice to the correct account…