Hi,
Using online payslips - if an employee wants to change their emails address, do the previously uploaded online documents delete or can you just go into the details amend the email address and do the same in the Sage 50 Payroll software.
We…
Why not improve the way you do HR and upload your payslips to CakeHR by Sage Online Services?
No more printing payslips or buying stationery, as your employees can access their own payslips any time online from their computer, tablet or mobile device…
You must give your employees a copy of their payslip on or before each payday. There are a few ways of producing payslips in Sage 50cloud Payroll. You can:
upload them to Sage Online Payslips
print them
email them
Find out more about producing…
Hello,
I try to use employee profile to mass edit payslips. However, sometimes it does not work. For example I want to delete a transaction line from all employees linked to a particular profile. I would delete it in the employee profile section but…
Good afternoon,
I would like to find out how to email payslips as a regular PDF and not a zip file.
Many of my staff are complaining that they cannot open the zipped folders on their phones.
Any assistance would be appreciated.
Kind regards…
Hello, I have been having issues printing payslips in a different currency USD to be specific. I wanted to know how to go about it and where do i need to go in settings.
Thanks,
Pauline
Good Day,
We have consolidated some of our branches and we need to provide the effected employees with a small transport allowance monthly (not reimburse, upfront - to pay the additional taxi fair to the new branch)
How must this be declared on…
Good day
I have a client with a number of users. Only one user has this problem. When they try and print the new payslip print option, it runs through and brings up the print screen (that would normally show the payslips to then print) but it is blank…
Hi guys
How do we add a period start date to our payslips in Sage Premier 5.4b.
Searched around a bit and some say it can't be done. Others say it can be done in newer releases.
Thanks for any assistance.
Hi everyone,
I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…
Hello,
We have recently moved our weekly paid staff to the online payslips and I have a couple of employees who are having difficulty seeing their payslip.
One employee is on android and when they click on the link in the new payslip email, it takes…
The following could be reasons to Freeze an Employee’s Payslip:
The employee is already terminated, and no more input is allowed on the payslip, and the employee should only be paid at the end of the month.
System changes will be applied in the…
The error I normally have is below
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Good Day
I have uploaded October payslips to ESS and have imported the upload. However, certain staff (including myself) are not receiving the e-mail notification. This issue has been ongoing since August 2019.
Will you please assist with resolving…
The following error occurs when rolling over:
Employee - has no payslip for a certain period.
Steps to follow to correct the error:
Option 1
From the Navigation Pane
Expand Employee Management
Double Click Employees
Select Payslip Definition…
Hi there,
I have received notification from a number of employees who have had issues when logging into the online portal to access their payslips. One employee advised they copy and pasted the original password which was set up when I added them as…
I have a staff member who has changed surname since getting married & so her email address has changed. How do I update this on the system with just deleting and creating a new login? I don't want her to lose all the historical payslips that have been…
Yes, this functionality is available on our current Sage 200c VIP as well as our Sage VIP products but the location for the setup has moved on Payroll Professional.
To set it up, you need to access Reports>Reports Control>PDF Email Setup.
This…
I edited a payslip using the report designer and saved with a different name. I cannot find it on my computer (or locate any other reports). Please can you let me know how to find them.
Thanks
What can I do when users get an error on ESS when trying to print payslips - the error states that there is not enough space on the disk?
If the Scheduler Services have been restarted and the database has been relocated, please try the following?…
I can generate electronic payslips that get pushed to outlook ready to send just fine but where can I alter the default text that appears in the email itself?
At present its just a generic notice about the report being generated as a pdf and download…
Click here to view the Sage 200c VIP and Sage VIP Newsflash for December 2018
The newsflash contains the following important information:
Important System Information
Release 5.1a
Known Issues
Leave Pay and Separate Payslips
Legislative…
