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The new Tax File for Uganda (effective 1 October 2022) was deployed on 28 October 2022. The following notice appears on the subscription screen. Read more on the original post: Uganda: Tax rate for Secondary employees or What's New document for more…

We have deployed a patch file on 4 July 2022 with an update on the following Africa Tax Country reports The following message currently displays on your subscription page: Country Report Details Ghana Monthly PAYE Schedule …

A patch file is available for download from our Software Releases and Patch Files downloads page. Select the Patch Files tab, then look for the line item: Date of Birth after 1999: Premier and Classic: R57a (November 2021) Ensure that your payroll…

Customers claiming ETI must install the latest ETI Validation patch as soon as possible. We’ve identified a few scenarios which requires updated ETI payroll files to ensure that your ETI reflects accurately. What does the patch fix? It was established…

The updated ETI Validation tool for Release 5.7a is available on Software downloads (under Patch Files) and on the Sage Portal . Customers claiming ETI in the current tax year (TYE2021/2022) must download and save the ETITool_R57a.zip file, then extract…

Sage VIP Classic & Premier The following issue has been identified on Release 5.7a when printing the following reports: TERS report ETI Validations UI19 report Service Certificate Example of the error: The issue also affects previous…

Important! Accessing the Sage Portal for the first time The Sage Portal replaced the Sage VIP Customer Zone, and the most important change is that the first time you log into the portal, it will require a Sage password . If you don’t have a Sage password…

A patch for Release 5.4c was deployed on the cloud on 14 July 2020 to address a few issues recently reported on Payroll Professional. The following were included in the release: Tanzania tax files (applicable from 1 July 2020) Malawi tax files…

A patch for Release 5.2c was deployed on the cloud on 15 August 2019 to address a few issues recently reported on Payroll Professional. Please refer to the latest What's New document on your Quick Links (on the subscription page), or click on the document…

A patch for Release 5.2c have been deployed on the cloud to address a few issues recently reported on Payroll Professional. Please refer to the latest What's New document on your Quick Links (on the subscription page), or click on the document below…

We have become aware of a specific issue which might affect some users on Release 5.2c (released 18 June 2019). When you run reports or do exports (ACB, General Ledger on the payroll), the error message "Could not load file or assemble 'file/...\ReporterLibV2…

We have identified an issue with the IRP5 report on Sage VIP Classic and Premier. A patch file is available to resolve the error message. Scenario: You use the IRP5/IT3 Report (Real Number 507) to generate the IRP5 file to import into e@syFile. …