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We continue to get "error code 30 printer not activated" on a terminal server 2018, WIN 10. We have manually installed the PDF converter with all boxes checked, and ran Regedit on HKEY_CURRENT_CONFIG\Software. We've turned off UAC and all users have read…

We have not been able to send any automatic paperless office e-mails (Customer Invoices, Payroll Stubs) since June 1st. Our e-mail configuration in Sage 100 uses smtp.office365.com as the mail server. We have not changed anything with this setup since…

Hello All! Sage 2019 ERP.......We have used Paperless office forever and had relatively no issues but I fear we are not using it to it's ability (like most of this product). I'm wondering if I can do the following: I have a customer number in our system…

We recently switched from Sage 50 to Sage 100. We have our Office Manager run the field employees payroll and I do the office payroll. Our Resellers told us that we could separate the two payrolls. We did that in department Maintenance but the office…

I like to know if anyone had experienced this I have to delete the record and re-enter the Record to fix.

Is it possible to insert HTML code in the ‘Electronic Delivery Message Maintenance’ window? We would like a nicer landing page for the employee pay stubs.

Hi! We upgraded our client to Sage 100 2019 so that we can take advantage of the new feature that allows for additional attachments when emailing invoices with Paperless Office. However, we are receiving a Chilkat error where everything seems fine until…

After a major Windows 10 upgrade our paperless office stopped working. We received the following error message: “Printer not activated, error code -30”. I made sure the paths was correct but we still get this message. Sage 100c Standard 2018 (Version…

Hello, I am having some issues with making a script to change the output setting for paperless office inside of sales order printing. I have some code below that I found searching the forum. The way it is now I do not get an error message and nothing…

I have been asked to assist on a system restore after a ransomware attack encrypted most everything. Small office. Luckily there was a full backup the day before. Everything has been restored and v2019 with PU 1 was installed. Data was migrated over there…

Client this morning was running the job close-out report for the first time since upgrading to 2018. Currently on update 2018.6. They were sending it to paperless and were getting unable to active printer -30. I figured no big deal and proceeded through…

Paperless office is working for GL reports, AP reports, but I can't seem to get it to work with AP invoice entry and invoice register. I"m using Sage 100 premium 2017. I went under Paperless Office module, Setup, and Journal and Register Maintenance…

Where is the safest place to create PDF file storage for paperless office? I"m using Sage 100 Premium 2017. Thanks.

We have several companies. I'm learning how to setup paperless. I'm having to create links to the PDF folders, but I'll end up having to do this for each company. Is there an easier, quicker way to accomplish this? I'm using sage 100 premium 2017. …

I've printed paperless office financial Reports. Now when I go to the Report Viewer, I only see the documents with "All documents" selected. I was expecting to filter on "GL Financial Report" to see them. However, when I filter on "GL Financial Reports…

I have one employee that does not show up in paperless office. No matter what module he is in, Purchase order, Inventory, or Sales order, no document shows up in paperless office. This is a big problem as he brings in inventory and we need to track it…

The question is: can Paperless Office receive scanned in documents and attach them to / associate them with a Customer Maintenance record? ..Or any other way to associate files with a Sage Customer account? Thanks very much!!!

Just as the subject says, I have run in to an instance where a sage 100 install is emailing the wrong contents in pdf's to customers. Previously fixed, but the issue keeps coming back. So far, I have had several support tickets about the issue. Thought…

Is it possible to limit the options available in the dropdown list for Paperless Office Output in the print window? Short of having a forms code for each option, how can I prevent a user from absentmindedly emailing a customer when just wanting to print…

We use Sage 100c 2018. We started with 4.5. We have generated over 1500 sales orders and over 3000 purchase orders. Most of these get printed to paperless office. Whenever we print one and look in the configured folder for the PDF, it is there. Over time…

Hi all. I updated an invoice form that when printed or previewed shows the recent updates made to the form. Now, if I press the "paperless office" button it pops up the PDF version of the invoice form BEFORE the updates I made. Any idea why this is…

I have a user that is getting the following error when trying to print from Bank Reconciliation to sage paperless office: We have tried the suggested solution of removing the jobs from the registry, but that did not solve the problem.

One of our customers needs to add some information to the subject line of the SO_Invoice email to include their Customer's PO number, invoice number and invoice amount. I believe invoice number would be Document Number, but is there a way to add either…