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  • OAuth Login Screen, Office 365

    Hello all, I constantly get a popup to log into my account with microsoft every time I try to test the Oauth email settings. When I do actually try to log in, the page fails as seen in below screenshot. Everything is filled in on the company maintenance…
  • AR Customer Statements Issue

    AR Customer Statements are printing / pdf / paperless delivering blank pages. There is a documented "work around" for printing to do a crystal suppression formula... but that does not stop the "pdf all" or other paperless output options from doing blank…
  • Email Invoices from Paperless Office with Attachments 2019

    Hi! We upgraded our client to Sage 100 2019 so that we can take advantage of the new feature that allows for additional attachments when emailing invoices with Paperless Office. However, we are receiving a Chilkat error where everything seems fine until…
  • Printer not activated

    After a major Windows 10 upgrade our paperless office stopped working. We received the following error message: “Printer not activated, error code -30”. I made sure the paths was correct but we still get this message. Sage 100c Standard 2018 (Version…
  • Paperless Office System Files

    I have been asked to assist on a system restore after a ransomware attack encrypted most everything. Small office. Luckily there was a full backup the day before. Everything has been restored and v2019 with PU 1 was installed. Data was migrated over there…
  • Paperless office wrong contents in emailed pdf's

    Just as the subject says, I have run in to an instance where a sage 100 install is emailing the wrong contents in pdf's to customers. Previously fixed, but the issue keeps coming back. So far, I have had several support tickets about the issue. Thought…
  • Paper jam: Troubleshooting Paperless Office

    Now that you know how to setup various areas and functions of Paperless Office, it’s now time that we take a look at how to troubleshoot common issues. Printing One of the issues that occurs in Paperless Office is that it stops responding when printing…
  • Going Paperless: How to set up direct deposit stubs using Paperless Office

    In Part One , we showed you how to do some of the following in Paperless Office: How to print forms to PDF How to e-mail customer and vendor forms But wait there is more. In Part two, we want to share more How-to’s, particularly around…
  • Paperless Office: How to – Part 1

    Paperless office is one of the Sage 100 ERP modules that we here in support get a lot of calls about. In Part 1 of 3, we will show you how to do things like how print forms to PDF in Paperless Office and how to e-mail customer and vendor forms in Paperless…