Hi
Could the sageHR notification email please just ignore any middle names picked up from payroll, Customer has several forenames and requests that it just picks up the first name on forename field
Many thanks
Ian
Problem details
How do I set up an escalation rule in CRM so that once a case is logged in CRM, an email is sent to the client and the assigned consultant?
Solution
Add an email workflow action on the primary workflow rule to email the required…