Browse By Tags

  • How to log a query with Sage Support - New platform active!

    When have recently made changes to the existing platform to log a query with Sage Customer Support. As from 31 March 2024 , the webform links that have been in use have been discontinued. If you use the original webform link, the following message…
  • How to log a query with Sage Support - New platform active!

    When have recently made changes to the existing platform to log a query with Sage Customer Support. As from 31 March 2024 , the webform links that have been in use have been discontinued. If you use the original webform link, the following message…
  • How to log a query with Sage Support - New platform active!

    When have recently made changes to the existing platform to log a query with Sage Customer Support. As from 31 March 2024 , the webform links that have been in use have been discontinued. If you use the original webform link, the following message…
  • Change to current process of logging queries to Customer Support

    In order to enhance the efficiency of our query logging system, we would like to inform you that the current method of logging queries via the existing webform will be discontinued as of March 31, 2024. We are transitioning to a more streamlined process…
  • Change to current process of logging queries to Customer Support

    In order to enhance the efficiency of our query logging system, we would like to inform you that the current method of logging queries via the existing webform will be discontinued as of March 31, 2024. We are transitioning to a more streamlined process…
  • Submit your queries on the Sage Portal

    We have recently made some changes to the Sage Customer Portal to provide you with an enhanced experience connecting with Sage. Our customers are at the heart of what we do, and part of our commitment to our customers is to simplify and optimise our processes…
  • Submit your queries on the Sage Portal

    We have recently made some changes to the Sage Customer Portal to provide you with an enhanced experience connecting with Sage. Our customers are at the heart of what we do, and part of our commitment to our customers is to simplify and optimise our processes…
  • The SageLog≡Reserve file

    The system file named SageLog≡Reserve located in C:\Users\Public\Documents\GlobalSettings is at 1 GB. Can that be reduced or deleted? Thanks.
  • MongoDB Log File Rotation

    MongoDB Log File Rotation Why is it important? The below benefits are good reasons to consider deploying MongoDB Log file rotation using the script we provide to our Sage X3 Business Partners:- Automated Log file rotation offers an easy alternative…
  • In the log viewer , could not find any information on the details column.

    Dear team, Missing any kind of details in reports from Log viewer as shown below.
  • MongoDB log deletion

    How do we manage the MongoDB log file. Mongodb has just one giant log file where all the logs get updated. Is there a way for mongodb to create multiple log files instead of just one giant file? What is the best way of purging the logs? In our…
  • sage CRM logging

    Hi, I'm looking for server side logging through sage CRM functionality, Does CRM support any logging ? I want to create new file at server end with specific logs format everyday. Thanks !
  • AFCTEXE table shows the last 16 functions that a user has accessed. How do I increase limit from 16 (to say 100)?

    Update 9 Patch 9. AFCTEXE table shows the last 16 functions that a user has accessed. How do I increase limit from 16 (to say 100)?
  • Log Reading Limit of 1000 appears to be back

    When reading my logs from installing patches / upgrading folders in V12, the Log Reading seems to only be able to display the first 1000 lines. I know this was a problem a while ago and that it was resolved. I looked at my V11 system, and there is no…
  • Printer log from debug mode needs to be able to be in English

    KB90588 Says this issue is "under review". It has been for several years. There needs to be a mechanism for the AdxSrvlmp_Trace.log to be in English. Referenced KB: Print Server debug log in French Products …
  • Task Scheduler - Unable to select Deferred printer

    I have a Task Scheduler job set up to run daily to run Visual Integrator jobs to export files. This works just fine. However, the Task Scheduler defaults to print the log to Microsoft Print to PDF. Every day when this task runs, a window pops up to save…