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  • Managing Licenses for Modules

    What is everyone using to manage who is currently using a license for a Module? We have 4 licenses for JC but have to ask 10 plus people who is in it and can they get out (we use a Teams Chat for this). Sometimes someone had it stuck open or left it open…
  • Timeslip 2019 is not clearing Licenses

    Greeting I am an IT Admin for a client who is using Timeslip as a daily basis. He only have 2 users. The timeslip version they are using is 2019. I am trying to clear 2 lincenses from the pc and/or server and having this issue that is not clearing the…
  • Licenses

    Are Fixed Asset licenses “Named Users” or concurrent users? Do i need a license for everyuser or only for the users that are connected?
  • 2016.1 Upgrade - Manage User Licenses - Named User vs Concurrent User Clarification

    Delray, I am a bit upset based on information received here and from our sales rep. I spent a significant amount of time analyzing and suggesting how we can remove over 30 users so I could get down to 10 user licenses because I didn't want to be in…
  • Test installation

    I am currently running an on-premise instance of Sage50 on bare-metal and would like to migrate it to a VM. Is there any way to install the software either without a license or with a trial one in order to do performance testing prior to migration? Or…
  • Activate License

    Hi, When i try to move my license from server A to server B, the licence first succesfully released from server A. I got this error message in SEI after entering the licence key for activiation: ( Value cannot be null. Parameter name: source) …
  • Sage300 2018 Intelligence license are able to see only if run as administrator.

    Sage300 2018 v6.5 Program: Workstation local Share Folder: Server folder Workstation - Win10, UAC enabled (Cannot change) SI Activate License in Server. Server is working fine. All workstation able to see IR license if run as administrator. All…
  • X3 Licensing: Badge Consumption

    Hello X3 Family! First off, I would like to thank everyone, whose been with me throughout my X3 Journey over the past 4 years. It's been a pleasure ! X3 has allowed me to develop and grow in many ways, and I'm extremely thankful for my experiences supporting…
  • LICENSE EXPIRATION PROMPT MESSAGE

    Hello Our customer is using Sage 50c Pastel Accounting version 19. Their license expired since 31st of May 2022 but they claimed system did not showing any prompts to alert them to start registration process. There are more than 4 users who are logging…
  • Sage 300 2022 Activating Licenses (Editions Matter)

    Sage 300 2022 Activating Licenses (Editions Matter) In this blog, we will cover the best way of installing and activating your Sage 300 licenses. A very important tip before getting started is checking your details. When issued your license details…
  • Extending Demo Access

    I have a sage 300 I'm using locally for just testing. Is there a way to extend the demo license?
  • Sage Payroll Backup - multi company

    Hi and good morning I have a multi company licence, when logged into one of the companies, if I BACKUP does this backup all companies on the multi licence or just the one that I am logged into? Thank you for your advice. Regards
  • BusinessVision licence - activation - 5 User LAN Pack license

    Hi everyone, I recently upgraded to the latest 2019 BusinessVision from an earlier version. I understood the 2019 has a built in 5-user license. I had the 5 user LAN pack with the old version. When I upgraded, I expected to see 10 user because…
  • License Renewals

    License Renewal You can generate an updated Renewal License code from the Sage Portal: How do I generate a new renewal code on the Sage Portal? How do I check which modules I am licensed for? If you have inquiries related to your license code…
  • License Renewals

    License Renewal You can generate an updated Renewal License code from the Customer Zone: How do I generate a new renewal code on the Sage Portal? How do I check which modules I am licensed for? If you have inquiries related to your license…
  • Dll to get the table LicenseCredentials data

    Hi all, which dll should I use to get the information of LicenseCredential table? I found Sage.MMS.SAA.Client.Licence but there is no AccountNumber and SerialNumber field? Please lead me to the correct dll. Thank you
  • Respawn Limit Exceeded. Application cannot be started.

    My customer's production server is encountering the below issue, after a windows update and restart of windows server. "Respawn Limit Exceeded. Application cannot be started" The server went through a minor patching from V9 to V9.3 last month. The…
  • Server Crash - Re-license

    Hello! We had a dual hard drive failure and an issue with our BDR so we rebuilt our Sage 300 server. The server name is the same, data was copied over from the backup, licensing is not happy. Is there a way to get licensing working again without having…
  • Trial license for Crystal Reports Designer

    Hello all Citiers, I am working on an upgrade of server and SAGE 300. The server is Windows Server 2019 and SAGE 300 is Premium 2019 . The install of SAGE was OK although i had an issue with SAGE .NET libraries installation. This is now fixed. The…
  • Sage 50 license

    Hello, I would like to know what is the installation limitation for sage licenses, so how many computers can I install it on with my serial number I thank you in advance Greetings
  • Client was on Sage 300 2018 PU3 - Got the error that the license had expired, but they were current.

    Upgrading to PU 6 to put the 2020 sm license key in we attempted to put in the new license, all sage-authentication accounts with admin rights lost their module access. Normal windows authenticated users seemed okay, and the default Admin account seemed…
  • All licenses in use

    We have a 5 user license yet only 3 people can log into the software at one time. Sage 50 Quantum Accounting 2019 Build 26.1.00.0229. I've checked that all license keys are the same on all machines and I've checked the license manager and it only shows…
  • Sage 300 Licenses

    Customer with Sage 300 2019 and Payroll 7.3A receives message that a valid license could not be found when opening payroll screen. I verified all the 66A and Payroll 73A licensing is in place on the Sage 300 share. Open license manager and see licensing…
  • How do I renew my Premier HR license?

    When you receive a message informing you to renew your license on Premier HR, you will be required to update your code. Click here for more details to complete the process.
  • how to update serial number on Sage 50 v22 ?

    Hi Folks, Anyone know how to remove an old (but valid) serial no + activaction code and replace with a new pair (with extra companies) ? Thanks!