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  • How to adjust a duplicate payment to an invoice

    I recently paid an invoice through direct deposit, not realizing that our manager had already paid it using their visa card. The vendor doesn't have a refund policy, but we managed to reach an agreement with them. They agreed to consider the duplicate…
  • Invoice Date

    Hello We date our invoices on the last day of the month the work was carried out but sometimes the invoice isn't issued until the middle of the following month, this means that our aged debtors report isn't accurate. Is there a way to take account…
  • Uploading Sales Invoice with Multiple Lines (Intacct)

    I am trying to upload a sales invoice with multiple lines as a CSV file, however each lines is coming out as its own separate sales invoice. FYI - I am using the same document number for each line, assuming that would mean each line would go to that…
  • 11-2 Work Orders Posting - automatic change to today for invoice date posting - wrong period

    I'm trying to close out last month's work orders. We close and post in the period per the last day of labor. ie: In work orders (11-2) I change the invoice date on the billing tab to the LDOL (ex. 06/12/23) -->> I then change the posting period to 6…
  • Sage 200 API - Better expose the invoicing module via the API

    Currently we can get invoice line items from the customer_sop_invoice_credit_line_views endpoint, however this only includes the line item description if the line item is for a Stock Item, but not if it is for Free Text, Charge or Comment. Additionally…
  • Invoices not showing in customer maintenance

    Hi Team, Can someone kindly help me with displaying the invoices in the customer maintenance section? It appears in the data entry for invoices but not in the section for customer maintenance.
  • Part numbers specific to a customer?

    Hi We want to be able to show our own part number as well as the customers part number on the invoice. However, different customers have different part numbers for the same item. Is there a way to link a part number to a specific customer? e.g. if…
  • Sage 50 Cloud Accounts- Is it possible to include two stock code/part numbers on an invoices?

    Hi We have our own stock codes that we use for all the products we sell and these are shown on the invoices. However, one of our customers has asked us to also show their own part number for the same item on all our documentation to them. Just so they…
  • Invoice won't post and errors with "Unbalanced Distribution"

    Our Customer Service team started receiving this error when posting some invoices: "CI2200860 ZSIHI : Unbalanced Distribution 4 (ZSIHI Line 410)" and I'm not having any luck resolving it. I have run GTEST to check the posted amounts and they balance.…
  • Invoicing in Sage 50cloud Accounts

    In Sage 50cloud Accounts, when it comes to invoicing your customers and recording invoice transactions, there are a number of options available to suit different situations. We've summarised these options in the following article >
  • Ability to enter a negative unit cost price on a proforma invoice!

    Ability to enter a negative unit cost price on a proforma invoice! Message says it is not supported. Can we look at adding this as an option? or if not, why not? Currently can only do it on a free text on normal invoice/order.
  • INVOICING PROGRESSIVE BILLING

    Is there a way to keep track of materials used and labour for a project on excel and export it into sage as a sales invoice? I have been weeks trying to figure out the easiest way to keep track. I could use time slips to keep track of labour but it doesn…
  • Free Professional Invoices For Sage X3

    Tired of your current boring Invoice templates and wish you could spruce them up a little bit? Well, now you can. Download these crystal reports and make sure the last impression you leave is a lasting one. Download Now These set of templates have…
  • Bills are missing details

    Timeslips 2015 - Generating and printing bills was working fine for months. Last month it started having a problem. Out of the blue, when bills are printed they do not show any work details (ie 1/1/15 - 30 minute phone call, 1/15/15- 2 hour meeting, etc…
  • All clients bills are showing ONLY last month’s balance

    A customer had TS V9 running on a Windows 2000 PC which the hard drive failed recently. They back up the DB every night. I was able to get TS 9 on a new windows 7 PC and import the backup DB thanks to Nancy Duhon suggestions. The customer and I worked…
  • Invoice printing problem

    Bonjour! Having a problem with a ''new'' customer and printing from our personalized template. For some reason all other customers are printing for default printing settings on our personalized template. But this new customer (today) for some reason is…