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I can normally do aatrix tax updates automatically but that is not working, when I go to download it wants me to go the aatrix website and do the quarterly download, but I don't see that option anywhere. Anyone have a solution for this?

Hi - My client shared their file with me via Remote Data access but when I log in, I do not see the company file. I have confirmed that they shared the file with me. I have installed the same version as the client onto my laptop. How can I access the…

I've had to install the 2015 version to access a previous back up for a court case. I need a key code in case I need to access any other old files/backup before the 'trial' version times out. Thank you, ~Meron

Please, where can i download Sage X3 Administration or Technical reference Guide for my use as the System Administrator?

I've owned every version of Sage since I began as a consultant many years ago....where can I find a list of all the versions I've owned and all the activation codes? I recently had to reinstall Sage 2020.3 on a new computer for a client who I support…

I am trying to get to the release notes for 2023 service pack 5. When I click on the pdf link it takes me directly to the download where can I get the notes? Thanks Allison

Program won't load. They said it's Norton and they can't do anything about it. Norton says that the file that runs Lite Depreciation is in good standing with Norton and there are no issues. Any ideas what else could be blocking it?

Hi all, My Mas200 server crashed. The windows 2000 server wont boot up and I ended up taking the 4 hard drives from the raid 5 configuration to a data recovery service to retrieve the drive contents. The recovery service was able to retrieve most…

When will tax updates for Indiana be released?

Hello support, I am installing BusinessVision 2018 v7.90 on Windows 11. After install the software, I found no way to register license of Multi-Currency and lan pack because register button is unavailble. According to readme file, after I install…

I am trying to open a company to convert to Sage 50 US 2024. It was working fine before I upgraded to 2024.

I recently upgraded Sage 50 from 2023 to 2024. The program worked fine for 2 weeks and it suddenly stopped working today. I have tried the following: 1. Repaired the software 2. Uninstalled 2024, reinstalled it from scratch. 3. Uninstalled any…

I have 2021 SP11, what update should I get next?

I'm trying to set up a test environment to prepare update BusinessVision 2018. I install v7.90 on a new server and copy data folder to the new server. However, when I amend company and open bvcon.fil file, I got an error: multicurrency license file is…

I'm using my original version of Sage (2017) Is there a newer version available to buy and download that is not cloud base? I need to upgrade but want a downloadable version i.e. maybe a 2019? Is this still available?

Can you please share the link to download version 23.1 of MyAssistant? According to another article, version 23.1 will be most compatiable with Sage CRE300 v23.1. The article stated that version 22.1 of MyAssistance would also be acceptable, however…

I keep putting my Serial number in -- typed, copied, triple checked it... nothing works. Please advise

I am looking for the program for Sage 50 Premium Accounting 2021. I have a serial number, but the product I purchased only had a download link which has expired from Sage and is no longer available.

Hello, I am looking for the download for Sage Complete Account 2021. I have the serial number, but the program I purchased was a download link which is no longer available. I am running 2018 CA on my desktop but would like to migrate it to the 2021…

We are in the middle of a parallel upgrade of our Sage MAS 90 4.5 company accounting system to Sage 100 2023 Premium. This is an upgrade that goes from 4.5 SP 7 to 4.5 SP 8 to 2018 to 2023 Premium. It appears that during the migration and conversion…

Hello - My client is on sage50 and shared the client file through cloud connect. However, I don't know how to access it? Do I need to install sage50 onto my laptop? How do I gain access to the file?

We have been having issues with almost every ESS update and would like to test changes before pushing updates to production. A few Sage engineers said it was impossible, but I'm not sure why it would be. We already have a test HRMS server and copy production…

I have had a nightmare installing V30 from v29 - after uninstalling and re-installing a few times, finally my Sage 50 is working again ... but I have no attachments from previous years, or records of previous bank reconciles or reports that I had created…

I am trying to update Aatrix, and I get a message as follows: Failed to move file AATRIXFORMS.EXE with return code The process cannot access file because it is being used by another process. Can someone please tell me what's going on? We upgraded…

Please advise how I can tell if the payroll has the updated Tax calculations?