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escalation
to create a hyperlink in the email that will link to the entity record in CRM.
Email
RecordAnchor
RecordAnchor Issue
bradd_1
When sending emails from within CRM via escalation rule, you can use #recordanchor# Click here #endrecordanchor # to create a hyperlink in the email that will link to the entity record in CRM. This has apparently never worked in 7.2. It appears it…
over 10 years ago
Sage CRM
General Discussion