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We are removing V12 from the server and installing V11 on the same server. The procedure we followed to remove V12 is listed below: 1. Unpublishing and unconfiguring the web services and print servers when they are not set up on the specified system…

After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…

I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…

Hi, I hope you and your family doing well in this pandemic situation. I am doing a course in udemy on Sage300erp and I face some problem. course link: https://www.udemy.com/course/sage-300-erp-installation-and-setup-guide-for-beginners/learn/lecture/1757264#questions…

I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…

Hi there, I am having troubles with my registration info that was sent to me. The email that was sent to me from Sage regarding my registration info has errors and I cannot use the activation code. This is the info that was sent; Company name: Graham…

I'm trying to upgrade from Sage50 2017 to Sage50 2019 version. I am able to install the new version but when I try to upload the data from my backup it comes up with an error I reviewed my error log and the log it has this statement Problem with…

I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…

Hello, was trying to add Sage 50 CA on a laptop with Win 10(and a working copy of Sage 50 2018 and 2014) , originally, installation was failing to complete install of Microsoft Visual C++ 2012... I Installed Microsoft Visual C++ manually from Microsoft…

After successfully upgrading sage 300 to 17.1 on a server, I go through the process of updating the company files from 15.1 without any issues. I can open all files except the main file and I get an error saying that " upgrade cannot continue due to consistency…

I was reading about the hardware requirements for 16.1. Our server 2012 R2 has 1.6 Ghz processor as does most of our windows 7 workstations. Support just read me the same specs I saw in the installation notes. Does anyone know if 16.1 will run on server…

I work for a small law firm. We recently purchased 2 license upgrades for an upgrade from 2015 to 2018. I tried to install the upgrade over the weekend (when technical support is closed) and now I am stuck. It seems that I did not realize I needed to…

I am installing Sage50 2017 as I am upgrading our system from version 2013. I have installed version 2015 and that install went smoothly. As I began the 2017 installation, I got the following error message, "The installation of Microsoft Visual C++…

I am a teacher and I am having problems opening a company file that I had upgraded from 2013 to 2016, however, the file was corrupt when I opened it, thus I deleted it and then I downloaded the company info again and now I can't open it. I am receiving…

If you recently got a new computer running Windows8, like me, you may have trouble installing older versions of Timeslips. Here is a fix that worked for me. My original installation CD was for Timeslips 2010. When I first attempted to run the installation…

Hello, I am in the process of attempting to install Timeslips 2015 and the installation process stalls at a point where I am notified that the BDE file is missing. I've have followed a couple of threads regarding this problem and have reinstalled the…